At a Glance
- Tasks: Join our Bar and Waiting team to create memorable experiences for guests.
- Company: Be part of Marston's, voted Best Pub Employer at The Publican 2024 Awards.
- Benefits: Enjoy 30% off at all venues, flexible hours, and a £4.50 meal deal on shift.
- Why this job: Grow your skills in a vibrant atmosphere while making lasting connections.
- Qualifications: No experience needed; just bring your passion for great service and teamwork.
- Other info: We celebrate individuality and support your career with apprenticeship programmes.
We’re on the lookout for new Bar and Waiting teammates to join our team! New to hospitality? You won’t be for long! Make a name for yourself in one of our pubs. Our Bar and Waiting teams are at the heart of it all, right where the magic happens. It’s not just a shift on the bar. It’s mastering the best pint. It’s not just delivering delicious, quality food. It’s about creating those happy, memorable moments that leave our guests coming back for more. Whether you’re an expert now or just starting out, we’re here to help you become your absolute best.
As part of our Bar and Waiting team, you’ll:
- Be the face of our pubs, creating and maintaining a vibrant and welcoming atmosphere.
- Be responsible for taking orders, serving, and upselling our fantastic food and drinks.
- Be passionate about providing brilliant customer service.
- Care about the wider team, supporting wherever needed.
- Gain people, marketing, and operational skills whilst getting paid for it!
- Be encouraged to grow and develop, achieving a long-term career if that’s what you’re after.
What comes next is up to you: Whether you’d like to progress your skills and become an expert in your role, develop and seek the next level up, or explore wider opportunities across our pub, hotels, and pub support centre, we have a range of career pathways to suit all.
What you get from us:
- You’ll be joining a pub company that’s been voted - Best Pub Employer (501+ Employees) at The Publican 2024 Awards.
- We put our people first, which is why we offer real benefits including:
- 30% off at all our pubs, restaurants, and hotels
- A reliable hours contract, to give you the security you deserve
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
- Flexible and part-time hours offered to work around your family or higher education
- Exciting range of high street, online discounts, and cashback offers
- Fantastic range of apprenticeship programmes to support your career
- A friendly and lively atmosphere, working alongside passionate and diverse teammates
- Access to Licensed Trade Charity for financial, mental, and emotional well-being support
Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you. Marston’s. Where people make pubs.
Bar and Waiting Staff employer: Fallow Field (92405)
Contact Detail:
Fallow Field (92405) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar and Waiting Staff
✨Tip Number 1
Familiarise yourself with the menu and drinks offered at our pubs. Knowing the ins and outs of what we serve will not only impress during your interview but also help you engage with customers effectively.
✨Tip Number 2
Showcase your passion for customer service by sharing any relevant experiences in your conversations. Whether it's a part-time job or volunteering, demonstrating your enthusiasm for creating memorable moments will set you apart.
✨Tip Number 3
Network with current employees or visit our pubs to get a feel for the atmosphere. This will not only give you insights into our culture but also provide you with talking points that can make your application stand out.
✨Tip Number 4
Be prepared to discuss your flexibility and willingness to learn. Highlighting your adaptability and eagerness to grow within the company can show us that you're serious about a long-term career with us.
We think you need these skills to ace Bar and Waiting Staff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience in hospitality or customer service. Even if you're new to the industry, emphasise skills like teamwork, communication, and a positive attitude.
Craft a Personal Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention why you want to work in hospitality and how you can contribute to creating memorable experiences for guests.
Showcase Your Passion: In your application, express your passion for providing excellent customer service. Share any personal experiences that demonstrate your commitment to making others happy, whether in a professional setting or otherwise.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key in the hospitality industry.
How to prepare for a job interview at Fallow Field (92405)
✨Show Your Personality
This role is all about creating a vibrant atmosphere, so let your personality shine during the interview. Be yourself and don’t be afraid to show enthusiasm for the hospitality industry.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past, even if it's from a different job. Highlight your ability to connect with people and create memorable experiences.
✨Know the Menu
Familiarise yourself with the types of food and drinks offered at the pub. Being able to discuss menu items confidently will show your interest in the role and help you stand out.
✨Ask Questions
Prepare thoughtful questions about the team culture, training opportunities, and career progression. This shows that you're genuinely interested in the position and eager to grow within the company.