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- Tasks: Support Vets and Nurses in providing exceptional care to animals.
- Company: Falkland Veterinary Clinic, a friendly and busy small animal practice.
- Benefits: Gain hands-on experience in the veterinary field while working part-time.
- Why this job: Kickstart your career in veterinary medicine and make a difference in animal care.
- Qualifications: Must be 16+, with strong communication skills and a love for animals.
- Other info: Join a supportive team and develop valuable skills in a dynamic environment.
We have a fantastic opportunity for a Patient Care Assistant to join our team here at Falkland Vets!
You’ll be joining us on a full time basis working 40 hours per week including weekends and bank holidays on a rota basis. This is a fixed term contract for 2 years.
The PCA role is one of the foundations of an outstanding veterinary practice, as a PCA you would be involved in supporting our team of qualified RVNs and Vets to provide outstanding care to our patients, working alongside a lovely team of people.
This role will involve animal handling, assisting vets and nurses in restraining animals for treatment, cleaning, walking and feeding patients, general cleaning and maintenance duties, answering phone calls, reception cover, greeting clients and providing the highest standards of animal and customer care.
What we’re looking for in our Patient Care Assistant:
- An excellent communicator with strong empathy
- Excellent customer service skills and experience in dealing with members of the public
- Experience in animal welfare, including feeding, cleaning, medicating and handling and a high level of understanding of how to meet the welfare needs of animals
- Resilient with the ability to cope with potentially distressing and emotional situations
- A positive attitude and excellent teamwork skills
- Experience in looking after animals in a veterinary environment would be desirable
What we can offer you:
We know that benefits are key and that your personal benefits priorities will differ from others, so please see some of what we offer below:
- Salary will be in line with the UK National Minimum Wage £20,800 – £25,396
- Generous annual leave entitlement of 5 weeks per year plus Bank Holidays
- Buy/sell up to an additional 4 weeks annual leave!
- Staff discount scheme on Veterinary bills and products
- A range of health benefits including private healthcare
- Employee Assistance Programme and access to over 400 Mental Health First-Aiders
Or, if easier, you can find a full list by clicking the link here: What We Offer
Unfortunately, we are unable to accept and progress applications from candidates without the Right to Work in the UK as we cannot provide visa sponsorship, due to our clinical support roles not meeting the criteria set out by the Home Office to be eligible.
CVS is committed to being a fully inclusive place to work where all our colleagues are encouraged and supported to be themselves, where difference is celebrated and where everyone feels able to deliver their best. We are also determined to build a workforce that is more representative of our diverse communities and the people we provide our services to.
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Patient Care Assistant employer: Falkland (Newbury)
Contact Detail:
Falkland (Newbury) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Care Assistant
✨Tip Number 1
Get to know the clinic! Before your interview, do a bit of research on Falkland Veterinary Clinic. Familiarise yourself with their values and services. This will help you show genuine interest and make a great impression.
✨Tip Number 2
Practice your communication skills! As a Patient Care Assistant, you'll need to be an excellent communicator. Try role-playing common scenarios with friends or family to boost your confidence and prepare for any questions they might throw your way.
✨Tip Number 3
Show your passion for animals! During your interview, share any relevant experiences you've had with pets or volunteering at animal shelters. This will demonstrate your commitment to animal care and your suitability for the role.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s a straightforward process, and it shows us that you’re keen to join our team at Falkland Veterinary Clinic!
We think you need these skills to ace Patient Care Assistant
Some tips for your application 🫡
Craft a Catchy CV: Your CV is your first impression, so make it count! Highlight any experience with animals and showcase your communication skills. We want to see your passion for the veterinary field shine through!
Personalise Your Covering Letter: Don’t just send a generic letter! Tailor it to Falkland Veterinary Clinic and mention why you’re excited about the Patient Care Assistant role. Let us know how you can contribute to our team!
Show Off Your Empathy: As a PCA, empathy is key. In your application, share examples of how you've handled emotional situations or supported others. We love seeing candidates who understand the importance of compassion in our work!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Falkland (Newbury)
✨Know Your Role
Make sure you understand the responsibilities of a Patient Care Assistant. Familiarise yourself with tasks like animal restraint, cleaning, and supporting the veterinary team. This will help you answer questions confidently and show your genuine interest in the role.
✨Show Your Empathy
As a PCA, you'll be dealing with animals and their owners in emotional situations. Prepare examples from your past experiences where you've demonstrated empathy and resilience. This will highlight your suitability for the role and your ability to handle distressing scenarios.
✨Brush Up on Animal Knowledge
Having a basic understanding of animal care and behaviour can set you apart. Research common procedures or conditions that vets deal with. This knowledge will not only impress your interviewers but also show your commitment to the veterinary profession.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. Inquire about the clinic's approach to patient care or how they support their staff. This shows you're engaged and genuinely interested in being part of their team.