Job Advert
We are looking for a suitably qualified and highly motivated individual to join our Business Support Team as a Clerical Assistant.
This is a key front-facing role within the school, and the successful candidate will act as the first point of contact for pupils, parents, staff and visitors. You will provide a welcoming, professional and efficient reception service while supporting a wide range of administrative functions across the school.
Main duties include:
- Providing a professional front-of-house and reception service, including welcoming visitors and managing enquiries in person, by telephone and via email
- Maintaining security procedures for visitors and supporting school safeguarding processes
- Managing incoming and outgoing communications and directing enquiries appropriately
- Supporting a range of school operations, including office administration, finance and HR processes
- Assisting senior leaders and contributing to the smooth day-to-day running of the school
- Maintaining pupil records, attendance information and other confidential documentation
- Liaising effectively with parents, staff and external agencies in a professional and courteous manner
Applications are invited from individuals who can demonstrate:
- Recent experience of working in a busy office environment where IT is extensively used, including Microsoft Office applications
- Excellent customer service and interpersonal skills, with the confidence to deal professionally with a wide range of people
- Strong organisational skills and attention to detail
- The ability to manage competing priorities and work effectively in a fast-paced environment
- A proactive, flexible and professional approach to work
- Excellent verbal and written communication skills
You will work 37 hours per week on a term time basis.
If you are the successful candidate, you will be required to gain/maintain PVG scheme membership, the cost of which will be met by the preferred candidate.
If you enjoy working with people, providing excellent customer service and being part of a busy and supportive school team, we would be delighted to hear from you.
Clerical Assistant - FLK14836 in Stirling employer: Falkirk Council
Falkirk Council is an exceptional employer dedicated to creating positive change in the community, offering a supportive and team-oriented work culture. Employees benefit from a comprehensive local authority pension scheme, generous annual leave that increases with service, and a range of flexible benefits designed to enhance work-life balance. Join us to make a meaningful impact while enjoying opportunities for personal and professional growth in a diverse and inclusive environment.
