Job Advert We are looking for a suitably qualified and highly motivated individual to join our Business Support Team as a Clerical Assistant. This is a key front-facing role within the school, and the successful candidate will act as the first point of contact for pupils, parents, staff and visitors. You will provide a welcoming, professional and efficient reception service while supporting a wide range of administrative functions across the school. Main duties include: Providing a professional front-of-house and reception service, including welcoming visitors and managing enquiries in person, by telephone and via email Maintaining security procedures for visitors and supporting school safeguarding processes Managing incoming and outgoing communications and directing enquiries appropriately Supporting a range of school operations, including office administration, finance and HR processes Assisting senior leaders and contributing to the smooth day-to-day running of the school Maintaining pupil records, attendance information and other confidential documentation Liaising effectively with parents, staff and external agencies in a professional and courteous manner Applications are invited from individuals who can demonstrate: Recent experience of working in a busy office environment where IT is extensively used, including Microsoft Office applications Excellent customer service and interpersonal skills, with the confidence to deal professionally with a wide range of people Strong organisational skills and attention to detail The ability to manage competing priorities and work effectively in a fast-paced environment A proactive, flexible and professional approach to work Excellent verbal and written communication skills You will work 37 hours per week on a term time basis. If you are the successful candidate, you will be required to gain/maintain PVG scheme membership, the cost of which will be met by the preferred candidate. If you enjoy working with people, providing excellent customer service and being part of a busy and supportive school team, we would be delighted to hear from you.
Clerical Assistant (Administration) in Stirling employer: Falkirk Council
Falkirk Council is an exceptional employer dedicated to creating positive change in the community, offering a supportive and team-oriented work culture. Employees benefit from a comprehensive local authority pension scheme, generous annual leave that increases with service, and a range of flexible benefits designed to enhance work-life balance. Join us to make a meaningful impact while enjoying opportunities for personal and professional growth in a diverse and inclusive environment.
