Job Advert Can you ‘ MAKE IT HAPPEN ’? To support the Council's drive to become a Council of the Future, we are looking to appoint on a permanent basis a positive and enthusiastic Customer & Business Support Officer who will enjoy working in an environment of continuous change and improvement. You will work within a multi-function administration team supporting corporate customers whilst supervising small specialist sub-teams. You must have sound planning and organisation skills and be able to work to deadlines within a busy team, ensuring excellent, consistent customer service. You will be educated to SVQ level 3 or equivalent and have highly developed communication and IT skills, ideally being trained to intermediate/advanced level in the use of Microsoft Office. You will work 18.5 hours per week. Working pattern is fixed; Wednesday 13:18 - 17:00, Thursday 09:00 - 17:00 and Friday 09:00 - 17:00. This is a hybrid role however flexibility is essential as office days may, on occasion, be required at 100% of working hours in line with service needs.
Customer & Business Support Officer - FLK14809 employer: Falkirk Council
Falkirk Council is an exceptional employer dedicated to creating positive change in the community, offering a supportive and team-oriented work culture. Employees benefit from a comprehensive local authority pension scheme, generous annual leave that increases with service, and a range of flexible benefits designed to enhance work-life balance. Join us to make a meaningful impact while enjoying opportunities for personal and professional growth in a diverse and inclusive environment.
