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- Tasks: Provide 5-star customer service and assist visitors at The Helix.
- Company: Join a vibrant team at The Helix, a key attraction in Falkirk.
- Benefits: Flexible hours, team environment, and the chance to meet new people.
- Why this job: Be the first point of contact and create lasting impressions for visitors.
- Qualifications: Positive attitude, teamwork skills, and a willingness to learn.
- Other info: Evening shifts with opportunities for growth until October 2026.
The predicted salary is between 11 - 14 £ per hour.
As a Car Park Attendant you will have a passion for great customer service and will provide a 5-star customer experience for all visitors to The Helix. In this post your primary responsibility will be taking payment for parking from our visitors whilst also providing information about The Helix and other areas of interest around Falkirk and beyond.
The role is vital to The Helix as in most cases you will be the first point of contact for our visitors and the impression you give them is the one that lasts. In addition to these tasks you will also be required to perform some basic tasks that help with the upkeep of The Helix, including litter picking and basic car park maintenance.
We are looking for individuals who display a positive attitude, are passionate, organised and can successfully work as part of a team. A strong willingness to learn is also critical.
The position is 19.25 hours per week on a variable shift pattern which operates across 7 days on a 4 weekly rotation and will include regular weekend working. This is an evening role and the shift is typically from 4.30pm – 10.15pm. The post is temporary until 31st October 2026 due to service requirement.
If you are interested in applying for this role, please fill in the form on My Job Scotland with as much detail as possible to allow us to get the possible picture of who you are and what your experiences have been. If you are the successful candidate, you will be required to carry out a Disclosure Scotland check.
If you have any questions about the role, please contact David Moody, Visitor Services Supervisor on 01324 590600.
Car Park Attendant - FLK13688 employer: Falkirk Council
Contact Detail:
Falkirk Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Car Park Attendant - FLK13688
✨Tip Number 1
Make sure you know The Helix inside out! Familiarise yourself with the area and its attractions so you can impress visitors with your knowledge. This will show that you're not just there to take payments, but that you genuinely care about their experience.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to get comfortable handling different types of visitors. A friendly smile and a positive attitude can make all the difference in creating that 5-star experience.
✨Tip Number 3
Be proactive! If you see litter or something that needs fixing in the car park, take the initiative to sort it out. This shows that you're a team player and care about maintaining a clean and welcoming environment for everyone.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Fill in the form with as much detail as possible to help us understand who you are and what you bring to the table. We want to see your passion shine through!
We think you need these skills to ace Car Park Attendant - FLK13688
Some tips for your application 🫡
Show Your Passion for Customer Service: Make sure to highlight your love for providing great customer experiences. We want to see how you can bring that 5-star service vibe to The Helix!
Be Detailed in Your Application: When filling out the form on My Job Scotland, give us as much detail as possible about your experiences. The more we know about you, the better we can understand if you're the right fit for our team.
Demonstrate Your Team Spirit: Since this role involves working with others, let us know about your teamwork skills. Share examples of how you've successfully collaborated with others in past roles.
Ask Questions If You're Unsure: If anything about the role is unclear, don’t hesitate to reach out to David Moody. We’re here to help you through the process and want to make sure you feel confident in your application!
How to prepare for a job interview at Falkirk Council
✨Show Your Customer Service Passion
As a Car Park Attendant, your role revolves around providing a stellar customer experience. Be ready to share examples of how you've gone above and beyond for customers in the past. This will demonstrate your passion for great service and help you stand out.
✨Know The Helix Inside Out
Familiarise yourself with The Helix and its surrounding areas before the interview. Being able to provide information about local attractions shows initiative and enthusiasm, which are key traits for this role. It’ll also give you confidence when answering questions.
✨Emphasise Teamwork Skills
This position requires working as part of a team, so be prepared to discuss your experiences in collaborative environments. Share specific instances where you contributed to a team goal or helped a colleague, highlighting your positive attitude and willingness to learn.
✨Be Ready for Practical Questions
Expect questions that assess your ability to handle basic tasks like litter picking and car park maintenance. Think about how you would approach these responsibilities and be ready to explain your methods. Showing that you’re organised and proactive will impress the interviewers.
