At a Glance
- Tasks: Provide vital advice to unpaid carers and improve their quality of life.
- Company: Join the Falkirk Citizens Advice Bureau, a supportive and impactful team.
- Benefits: Enjoy 25 days leave, 10 public holidays, and a generous pension scheme.
- Other info: Collaborate with local organisations and enhance your professional skills.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Experience in advice-giving and a passion for helping others.
The predicted salary is between 37000 - 44000 £ per year.
The Help for Carers Access Officer is a key member of the Falkirk Citizens Advice Bureau team, delivering independent, free, impartial, and confidential advice to unpaid carers in the Falkirk area.
In this role you will work as part of the Help for Carers Team and in partnership with the Falkirk & Clackmannanshire Carers Centre to improve livelihoods and living standards, dealing with a wide range of poverty related issues through carefully tailored advice.
This work will be delivered through a combination of face-to-face interviews, telephone, email, and webchat.
You will also support project development through interacting with local organisations, client groups, and professionals.
We are seeking candidates with existing experience of advice-giving, and a strong commitment to the Bureau’s objectives and values.
Key responsibilities will include
- Working with the Falkirk & Clackmannanshire Carers Centre to provide benefit, debt and housing advice to carers and their families.
- Providing a wraparound service for carers in order to increase their household income, reduce expenditure and improve quality of life for their families.
- Working with other agencies who support carers and promote awareness of the service to them and their networks.
- Appropriately recording client data in compliance with GDPR and Bureau policy, to support advice and social policy work, fundraising, and service promotion.
- Adhering to Association standards and Bureau policy at all times.
- Employee benefits
Falkirk Citizens Advice Bureau offers excellent terms and conditions, including a total of 25 days leave plus 10 public holidays and enrolment into the government NEST pension scheme with an enhanced 5% employer contribution.
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Help for Carers Access Officer in Shieldhill employer: Falkirk Citizens Advice Bureau
Falkirk Citizens Advice Bureau is an exceptional employer dedicated to supporting unpaid carers in the Falkirk area through independent and impartial advice. With a strong commitment to employee well-being, we offer generous leave entitlements, a robust pension scheme, and a collaborative work culture that fosters professional growth and community engagement. Join us to make a meaningful impact while enjoying a supportive environment that values your contributions.
Contact Details:
Falkirk Citizens Advice Bureau Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Help for Carers Access Officer in Shieldhill
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Falkirk Citizens Advice Bureau.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Falkirk Citizens Advice Bureau!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Falkirk Citizens Advice Bureau, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Falkirk Citizens Advice Bureau or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Help for Carers Access Officer in Shieldhill
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Falkirk Citizens Advice Bureau:Before hitting send, make sure to tailor your application specifically to Falkirk Citizens Advice Bureau! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Falkirk Citizens Advice Bureau
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
