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- Tasks: Engage families and manage front of house operations in a vibrant children's centre.
- Company: Dynamic children's centre in Hillingdon focused on community engagement.
- Benefits: Gain valuable experience, develop interpersonal skills, and work in a supportive environment.
- Why this job: Make a real difference in families' lives while building strong community connections.
- Qualifications: Strong communication skills and proficiency in Microsoft Office/365 required.
- Other info: On-site role with a minimum 6-month contract covering maternity leave.
The predicted salary is between 30000 - 48000 £ per year.
Working within a busy children's centre environment in the borough of Hillingdon. To engage families at the point of entry to the service and build and maintain positive working relationships with service users, both at the centre and in the community, enabling their access to the local offer. To provide day‑to‑day front of house management and administration functions for the centre. This role is on‑site only. Hours: 8:30am – 4:15pm (36 hours per week). Contract length: 6 months minimum (covering maternity leave).
Responsibilities
- Engage families at the point of entry to the service and build and maintain positive working relationships with service users, both at the centre and in the community, enabling their access to the locality offer.
- Provide day‑to‑day front of house management and administration functions for the centre.
Requirements
- Excellent tact and interpersonal skills.
- Microsoft Office/365 skills.
- Satisfactory enhanced DBS check result.
Senior Family Engagement Officer employer: Falconwood Recruitment Consultants Ltd
Contact Detail:
Falconwood Recruitment Consultants Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Family Engagement Officer
✨Tip Number 1
Get to know the centre and its community! Before your interview, spend some time familiarising yourself with the services offered and the families you’ll be engaging with. This will help us show that you’re genuinely interested in making a difference.
✨Tip Number 2
Practice your interpersonal skills! Since this role is all about building relationships, we recommend role-playing common scenarios with a friend. This way, you can showcase your tact and communication skills during the interview.
✨Tip Number 3
Be ready to discuss your experience with Microsoft Office/365. We want to hear how you've used these tools in previous roles, so think of specific examples that highlight your proficiency and how it can benefit the centre.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Don’t miss out on this opportunity!
We think you need these skills to ace Senior Family Engagement Officer
Some tips for your application 🫡
Show Your Passion for Family Engagement: When writing your application, let us see your enthusiasm for working with families. Share any relevant experiences that highlight your ability to build positive relationships and engage effectively with service users.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter to reflect the specific requirements of the Senior Family Engagement Officer role. Use keywords from the job description to demonstrate that you understand what we’re looking for.
Highlight Your Administrative Skills: Since this role involves front of house management and administration, be sure to showcase your Microsoft Office/365 skills and any relevant experience in managing day-to-day operations. We want to know you can keep things running smoothly!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Falconwood Recruitment Consultants Ltd
✨Know the Centre Inside Out
Before your interview, make sure you research the children's centre thoroughly. Understand its mission, the services it offers, and the community it serves. This will help you demonstrate your genuine interest and show how you can contribute to engaging families effectively.
✨Showcase Your Interpersonal Skills
Since this role requires excellent tact and interpersonal skills, prepare examples from your past experiences where you've successfully built relationships with families or service users. Be ready to discuss how you handle difficult situations and maintain positive interactions.
✨Demonstrate Your Administrative Abilities
As the role involves front of house management and administration, brush up on your Microsoft Office/365 skills. Bring examples of how you've used these tools in previous roles to improve efficiency or enhance communication within a team.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the centre's approach to family engagement and how they measure success. This shows that you're not only interested in the role but also invested in the centre's mission and future.
