At a Glance
- Tasks: Support various departments in a local authority, from social care to education services.
- Company: Join a local authority committed to community support and development.
- Benefits: Earn £12.71 to £14.62 per hour with hybrid and on-site work options.
- Other info: Enjoy a dynamic work environment with opportunities for growth.
- Why this job: Be the first point of contact for residents and make a difference in your community.
- Qualifications: Strong customer service skills and ability to manage databases.
The predicted salary is between 12.71 - 14.62 £ per hour.
Business Support Officers are required to work in a local authority setting, supporting a variety of different departments including social care, environmental services, education services, and HR. Staff will work in both a hybrid and on-site capacity.
Duties include:
- Acting as the first point of contact for residents
- Database management
- Minute taking
- Preparing panel documents
- Stakeholder management
- Customer service
- Invoicing
- Scheduling
Salary: £12.71 per hour – £14.62 per hour (the higher salary applies after the 12th week of service).
Business Support Officers (Local Authority) in London employer: Falconwood Recruitment Consultants Ltd
Contact Detail:
Falconwood Recruitment Consultants Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officers (Local Authority) in London
✨Tip Number 1
Network like a pro! Reach out to people in local authorities or related fields on LinkedIn. A friendly chat can open doors and give you insights that might just land you the job.
✨Tip Number 2
Prepare for interviews by brushing up on your customer service skills. Think of examples where you've excelled in communication or problem-solving, as these are key in a Business Support Officer role.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your interest. It shows you're keen and professional.
✨Tip Number 4
Apply through our website for the best chance! We keep our listings updated, and applying directly can sometimes give you an edge over other candidates. Plus, we love seeing familiar faces!
We think you need these skills to ace Business Support Officers (Local Authority) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in areas like customer service, database management, and minute taking. We want to see how your skills match the needs of a Business Support Officer in a local authority setting.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting various departments and how your background makes you a great fit for the role. Keep it friendly and professional!
Showcase Your Communication Skills: As a Business Support Officer, you'll be the first point of contact for residents. Make sure your application reflects your strong communication skills. Whether it's through clear writing or examples of stakeholder management, we want to see you shine!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our platform!
How to prepare for a job interview at Falconwood Recruitment Consultants Ltd
✨Know Your Local Authority
Familiarise yourself with the local authority's structure and the specific departments you'll be supporting. Understanding their roles in social care, environmental services, and education will show your genuine interest and help you answer questions more effectively.
✨Showcase Your Customer Service Skills
As a Business Support Officer, you'll be the first point of contact for residents. Prepare examples of how you've handled customer inquiries or complaints in the past. Highlight your communication skills and ability to remain calm under pressure.
✨Be Ready for Practical Tasks
You might be asked to demonstrate your skills in database management or minute taking during the interview. Brush up on these tasks beforehand and be prepared to discuss any relevant software you’ve used, as well as your approach to accuracy and detail.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions about the role, team dynamics, or the local authority’s goals. This not only shows your enthusiasm but also helps you gauge if this is the right fit for you.