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- Tasks: Support various departments in a local authority, from social care to education services.
- Company: Join a dynamic local authority with a focus on community support.
- Benefits: Earn £12.71 to £14.62 per hour, with hybrid and on-site work options.
- Other info: Enjoy a supportive work environment with opportunities for growth.
- Why this job: Be the first point of contact for residents and make a real difference in your community.
- Qualifications: Strong customer service skills and ability to manage multiple tasks.
The predicted salary is between 12 - 14 £ per hour.
Business Support Officers are required to work in a local authority setting, supporting a variety of different departments including social care, environmental services, education services, and HR. Staff will work in both a hybrid and on-site capacity.
Duties include:
- Acting as the first point of contact for residents
- Database management
- Minute taking
- Preparing panel documents
- Stakeholder management
- Customer service
- Invoicing
- Scheduling
Salary: £12.71 per hour – £14.62 per hour (the higher salary applies after the 12th week of service).
Business Support Officers (Local Authority) employer: Falconwood Recruitment Consultants Ltd
Contact Detail:
Falconwood Recruitment Consultants Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officers (Local Authority)
✨Tip Number 1
Network like a pro! Reach out to people in local authorities or related fields on LinkedIn. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for interviews by practising common questions specific to business support roles. Think about how your skills in customer service and database management can shine through.
✨Tip Number 3
Show off your organisational skills! When you get the chance, share examples of how you've managed schedules or taken minutes effectively. It’s all about demonstrating your fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you, and applying directly can sometimes give you an edge.
We think you need these skills to ace Business Support Officers (Local Authority)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience that aligns with the duties mentioned in the job description. We want to see how your skills in customer service, database management, and stakeholder management can shine!
Craft a Compelling Cover Letter: Your cover letter is your chance to show us your personality! Share why you're excited about the role and how you can contribute to our local authority setting. Keep it concise but engaging.
Showcase Your Communication Skills: As a Business Support Officer, communication is key. Use clear and professional language in your application. We appreciate well-structured sentences and a friendly tone that reflects your customer service skills.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Falconwood Recruitment Consultants Ltd
✨Know Your Departments
Familiarise yourself with the various departments you'll be supporting, like social care and education services. Understanding their roles will help you answer questions more effectively and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
As a Business Support Officer, you'll be the first point of contact for residents. Prepare examples of how you've handled customer inquiries or complaints in the past. This will demonstrate your ability to provide excellent service and manage stakeholder relationships.
✨Be Ready for Hybrid Work Questions
Since the role involves both hybrid and on-site work, be prepared to discuss your experience with remote collaboration tools and how you stay organised while working from home. Highlight any strategies you use to maintain productivity in a flexible work environment.
✨Practice Minute Taking
Minute taking is a key part of the job, so brush up on your skills before the interview. You might be asked about your approach to capturing important information during meetings. Consider bringing a sample of minutes you've taken in the past to showcase your attention to detail.