At a Glance
- Tasks: Lead service operations and ensure top-notch customer outcomes for a retail client.
- Company: Falconsmartit, a dynamic company based in London.
- Benefits: Competitive salary, career growth, and a chance to make a real impact.
- Other info: Exciting opportunity to work in a fast-paced retail environment.
- Why this job: Join a team focused on continuous improvement and delivering exceptional service.
- Qualifications: ITIL expertise and strong stakeholder management skills required.
The predicted salary is between 60000 - 75000 £ per year.
Falconsmartit in London seeks an experienced Service Delivery Manager to oversee end-to-end service operations for a retail client.
You will lead service stability, governance, and performance, ensuring a high standard of customer outcomes.
The role requires ITIL expertise, strong stakeholder management, and financial governance, with a focus on continuous service improvement and effective vendor coordination to deliver value.
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Service Delivery Lead: ITIL‑Driven Retail Operations employer: FalconSmartIT
Join a forward-thinking company in Dublin that prioritises innovation and collaboration, making it an exceptional employer for SRE professionals. With a strong focus on employee growth, a culture of continuous learning, and a commitment to work-life balance through hybrid working options, you'll thrive in an environment that values your contributions and encourages you to push the boundaries of automation. Enjoy unique benefits such as engaging in cutting-edge DevOps transformations while working alongside talented teams dedicated to delivering resilient products.
