Falconsmartit is seeking a Senior Service Delivery Manager to lead end-to-end Application Management Services for a large cross-functional team in London. The role encompasses service governance, KPI/SLA management, and continuous improvement across development, testing, DBA, and production support streams.
You will drive outcomes through stakeholder management, executive communication, and robust governance, ensuring service quality, stability, and customer satisfaction in a hybrid London
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Senior Service Delivery Lead - App Management (Hybrid) employer: FalconSmartIT
FalconSmartIT is an exceptional employer that fosters a collaborative and innovative work culture in the heart of London. With a strong focus on employee growth, we offer extensive training and development opportunities, ensuring our team members are equipped to excel in their roles. Join us to be part of a dynamic environment where your contributions directly impact transformative projects, making your work both meaningful and rewarding.
