At a Glance
- Tasks: Configure and support Intapp modules while collaborating with legal teams and IT.
- Company: Join a leading firm in legal technology with a dynamic work culture.
- Benefits: Enjoy a competitive salary, hybrid work options, and opportunities for professional growth.
- Other info: Be part of a supportive team that values collaboration and continuous learning.
- Why this job: Make a real impact by optimising legal operations with innovative tech solutions.
- Qualifications: 6-10 years of hands-on experience with Intapp products and strong troubleshooting skills.
The predicted salary is between 60000 - 80000 € per year.
Job Location: London / Manchester, UK
Job type: Full Time - Hybrid
Summary:
Hands-on Intapp Consultant Analyst with 6-10 years of direct experience on Intapp products. Responsible for configuring, supporting, and testing Intapp modules, translating legal/business requirements into system changes, and working with Legal Operations, IT, and vendors to deliver stable, well-documented solutions.
Key Responsibilities:
- Configure and maintain Intapp modules (e.g., Intake, Conflicts, Time, Walls, CRM) and related workflows.
- Support day-to-day L2 activities: incident triage, root-cause analysis, and request fulfilment.
- Translate user requests into requirements, user stories, and acceptance criteria.
- Assist with integrations between Intapp and adjacent systems (DMS, finance, HR) and support data imports/migrations.
- Monitor the IIS/Integrate dashboards for incorrect data or failed execution processes.
- Troubleshoot connectors (Office365 connector, iManage connectors) ensuring they are authorized and authenticated.
- Adjust workflow thresholds or user access permissions within INTAPP walls.
- Prepare and execute test plans (unit, integration, UAT) and validate fixes in non-prod and production environments.
- Create and maintain runbooks, KB articles, configuration documentation, and release notes.
- Deliver end-user support, training sessions, and go-live support for minor releases.
- Escalate complex issues to senior consultants or vendors and participate in vendor coordination as required.
Required Experience & Qualifications:
- 6-10 years hands-on experience working with Intapp products (configuration, testing, support).
- Practical exposure to at least 5 years of Intapp modules such as Intake, Conflicts, Time, or Walls.
- Experience working with legal teams or within legal operations/support environments.
- Understanding the 'New Business Intake' lifecycle, Conflicts of Interest rules, Information Barriers.
Technical & Professional Skills:
- Strong configuration and troubleshooting skills for Intapp systems.
- Familiarity with ITSM tools (ServiceNow, Jira) and basic SQL or data-manipulation skills for reporting/data fixes.
- Solid testing skills and experience preparing UAT test cases and coordinating user testing.
- Good documentation skills: runbooks, SOPs, BRDs, and change logs.
- Clear verbal and written communication; able to work with legal and technical stakeholders.
- Team player with a service-oriented mindset and attention to detail.
Nice-to-Haves:
- Exposure to integrations with iManage, 3E, or other legal DMS/finance applications.
- Basic scripting or data transformation experience (Python, SQL, ETL tools).
INTAPP Consultant in Manchester employer: FalconSmartIT
As an INTAPP Consultant at our London or Manchester office, you will join a dynamic and inclusive work culture that prioritises employee growth and development. We offer a hybrid working model, competitive benefits, and opportunities to collaborate with legal operations and IT teams on impactful projects, ensuring that your contributions are both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land INTAPP Consultant in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal and IT sectors. Attend industry events or webinars where you can meet potential employers or colleagues who might know of openings. Remember, it's all about who you know!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your experience with Intapp products. Include case studies or examples of how you've configured and supported modules. This will give you an edge over other candidates.
✨Tip Number 3
Prepare for interviews by brushing up on common questions related to Intapp configurations and troubleshooting. Practice explaining your past experiences clearly and confidently. We want you to shine when discussing your hands-on experience!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform. Let's get you that INTAPP Consultant role!
We think you need these skills to ace INTAPP Consultant in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the INTAPP Consultant role. Highlight your hands-on experience with Intapp products and any relevant legal operations experience. We want to see how your skills match up with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your experience with Intapp modules and how you've tackled challenges in the past. We love a good story!
Show Off Your Documentation Skills:Since good documentation is key for this role, make sure to showcase your ability to create runbooks, SOPs, and other relevant documents. We want to see that you can communicate clearly and effectively, both in writing and verbally.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and keep track of it. Plus, it shows you're serious about joining the StudySmarter team. We can't wait to hear from you!
How to prepare for a job interview at FalconSmartIT
✨Know Your Intapp Inside Out
Make sure you brush up on your knowledge of Intapp products, especially the modules mentioned in the job description like Intake, Conflicts, and Time. Be ready to discuss your hands-on experience and how you've configured or supported these systems in the past.
✨Speak Their Language
Familiarise yourself with legal operations terminology and the New Business Intake lifecycle. Use relevant jargon during the interview to show that you understand the environment you'll be working in and can communicate effectively with both legal and technical stakeholders.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled complex issues in previous roles, particularly around incident triage and root-cause analysis. Highlight your troubleshooting skills and how you've successfully resolved problems in Intapp systems or similar environments.
✨Documentation is Key
Be ready to discuss your experience with creating runbooks, KB articles, and other documentation. Emphasise your attention to detail and how good documentation practices have helped your teams in the past, especially when it comes to training and supporting end-users.
