Role: Instanda Project Manager
Location: Guildford, UK
Is it Permanent / Contract: FTE
Is it Onsite/Remote/Hybrid: Remote with occasional office visit (4 days remote & 1 day onsite in a week)
Required Skills and Experience
- 12+ years of total professional experience in project delivery, product implementation, or technology consulting, with strong exposure to insurance platforms and digital transformation initiatives.
- 5+ years of hands‑on experience working on INSTANDA projects, including active involvement in platform configuration, implementation, enhancement, and rollout activities.
- Proven experience delivering end‑to‑end INSTANDA implementations across one or more insurance product lines, from requirements gathering through go‑live and hypercare.
- Strong hands‑on expertise in INSTANDA configuration, including:
- Product setup and structure
- Question sets and journeys
- Rating tables and pricing logic
- Underwriting rules
- Document generation and templates
- Workflow and business rule configuration
- Portals and customer/broker journeys
- Solid understanding of insurance domain processes, such as quotes, bind, policy issuance, endorsements, renewals, cancellations, and servicing workflows.
- Experience translating business requirements into functional specifications, user stories, and configurable solutions within the INSTANDA platform.
- Strong knowledge of integration concepts and experience working with REST APIs, JSON, web services, and third‑party system integrations such as policy administration, payments, CRM, claims, and document systems.
- Hands‑on experience managing environment coordination, release planning, deployment support, UAT, defect management, and production rollout for INSTANDA‑based solutions.
- Demonstrated ability to work closely with business stakeholders, underwriters, product owners, architects, developers, QA teams, and external vendors to drive successful delivery.
- Strong understanding of Agile/Scrum and experience working in sprint‑based delivery models using tools such as Jira, Azure DevOps, and Confluence.
- Experience in data mapping, solution validation, test scenario definition, and support for SIT/UAT phases in insurance transformation programs.
- Ability to identify risks, resolve delivery blockers, and ensure platform best practices are followed across all phases of the project lifecycle.
- Excellent communication, stakeholder management, and coordination skills, with the ability to manage both business and technical conversations effectively.
- Prior experience in commercial insurance, personal lines, specialty insurance, or life and health insurance implementations is highly preferred.
- Exposure to other insurance platforms, digital distribution systems, or low‑code/no‑code insurance platforms is an added advantage.
- Immediate Joiners or candidates with max 2 weeks notice
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Instanda Project Manager in Guildford employer: FalconSmartIT
FalconSmartIT is an exceptional employer that fosters a collaborative and innovative work culture in the heart of London. With a strong focus on employee growth, we offer extensive training and development opportunities, ensuring our team members are equipped to excel in their roles. Join us to be part of a dynamic environment where your contributions directly impact transformative projects, making your work both meaningful and rewarding.
