Hire Desk Controller / Administrative Assistant in Manchester

Job Type: Full-Time, Permanent
Location: Swinton, Manchester
Working Hours: Office opening hours are 8:00 am to 6.00 pm. Working hours will be 8.5 hours per day with an unpaid lunch break of half an hour. Start and finish times will be agreed on commencement of employment.

Salary: £27,500.00 to £32,500.00 per annum depending on experience and skills.

• Death in Service
• Enhanced annual leave based on service (first increase of one day after 2 years)

About the Company:

Within the Falcon Group is Falcon Tower Crane Services, the largest tower crane supplier in the UK and one of the largest in the world with just under 450 tower cranes nationwide. Falcon Power Generation with 400 generators nationwide along with Falcon Freight who operate a fleet of 37 HGV vehicles with a selection of units supporting artic and rigid HIAB cranes.

Falcon Power Generation runs a modern fleet of just under 400 Stage IIIA & Stage V compliant sets, Hybrid battery solutions, PUNCH FLYBRID, and Northvolt Voltpack’s, plus 1,000, 2,000, and 3,000 litre fuel tanks. Together with a large range of ancillary items such as distribution boards and cabling. In addition, the company has its own crane mounted trucks for ideal delivery and placement.

With its head office based in Worsley, and other locations to include Newport, Bedfordshire and Norfolk, Falcon Power are ideally placed as a national distributor.

We are looking for a full-time experienced Hire Desk Controller / Administrative Assistant to be based in Swinton, Manchester.

Comprehensive training and continual support to help you excel in the role will be provided.

The Role

As Hire Desk Controller / Administrative Assistant, you will be responsible for undertaking all required administration roles to assist with the Hire Desk and office functions. Responsibilities will include answering hire enquiries, preparing and sending quotations, the creation, management and organising of hire contracts; management of daily deliveries and collections; overseeing fuel management contracts and the tracking system on our fleet of equipment.

What We’re Looking For

Essential Experience & Qualifications:

• Excellent customer service and communication skills – verbal and written.
• IT literate which must include Excel, Word and SharePoint.
• Good knowledge of InspHire or similar software packages.

Key Skills & Personal Attributes

• A strong working knowledge of Microsoft Office.
• Able to work independently and as part of a team.
• Able to communicate confidently, clearly and effectively face‑to‑face and written with all internal and external colleagues.
• Able to work independently and as part of a team with a highly supportive and collaborative approach.
• Excellent time management skills to ensure the workload is carried out effectively.
• Excellent attention to detail and the ability to work under pressure.
• Commitment to safety and following company procedures.
• Positive attitude, good timekeeping, and a desire to learn and develop.
• Strong problem‑solving abilities and a hands‑on approach to tasks.
• Strong work ethic and a can‑do attitude.

If you have the experience and ambition to match, we’d love to hear from you.