Compliance and Quality Manager in King's Lynn, Norfolk

Compliance and Quality Manager in King's Lynn, Norfolk

King's Lynn +1 Full-Time 45000 - 55000 £ / year (est.) No home office possible
Falcon Tower Crane Services

At a Glance

  • Tasks: Ensure compliance and quality across multiple locations, driving high standards in safety and operations.
  • Company: Join Falcon Group, the UK's largest tower crane supplier with a collaborative culture.
  • Benefits: Enjoy a competitive salary, pension scheme, company vehicle, and enhanced annual leave.
  • Other info: Dynamic environment with opportunities for professional growth and development.
  • Why this job: Make a real impact in a hands-on role with comprehensive training and support.
  • Qualifications: Experience in compliance or quality assurance, with strong knowledge of inspection processes.

The predicted salary is between 45000 - 55000 £ per year.

Job Type: Full-Time, Permanent

Location: Shipdham, Norfolk

Working Hours: Monday to Friday – 8:00am to 6.00pm, with an unpaid lunch break of half an hour.

Salary: £45,000.00 to £55,000.00 per annum, to be discussed on application and dependent on experience and skills.

Benefits:

  • Pension Scheme
  • Death in Service
  • Company Vehicle
  • Company Mobile Phone
  • Enhanced annual leave based on service (first increase of one day after 2 years)

About the Company: Within the Falcon Group is Falcon Tower Crane Services, the largest tower crane supplier in the UK and one of the largest in the world with just under 450 tower cranes nationwide. Falcon Power Generation with 400 generators nationwide along with Falcon Freight who operate a fleet of 37 HGV vehicles with a selection of units supporting artic and rigid HIAB cranes.

We are looking for a full-time experienced Compliance and Quality Manager with industry-specific technical expertise to be based within the Health, Safety and Environmental Department. Comprehensive training and continual support to help you excel in the role will be provided.

The Role: Working collaboratively across the Group, you will take ownership of depot and field-based compliance and quality assurance activities. You will ensure that all equipment leaving our depots, as well as equipment and operations located at our customer sites, consistently meets company standards, manufacturer requirements, and industry best practice. This is a hands-on role requiring visibility across multiple locations, where you will drive high standards of compliance, safety, and quality throughout the operation.

Key areas of responsibility include depot compliance and pre-dispatch assurance, inspection, audit, and quality control, safety communication and workforce engagement, quality systems and reporting, and continuous improvement, standards development, and training.

What We're Looking For:

Essential Experience & Qualifications:

  • Proven experience in a compliance, quality assurance, or audit-focused role, ideally within a depot, engineering, or field-based environment
  • Strong knowledge of compliance, inspection processes, and pre-dispatch checks
  • Experience conducting internal audits, inspections, and quality control activities
  • Working knowledge of quality management systems (e.g. ISO 9001) and continuous improvement practices
  • Solid understanding of health & safety regulations and workforce engagement in operational environments
  • Experience developing and maintaining compliance documentation, reports, and performance records
  • Ability to influence and engage operational teams, driving a culture of quality and compliance
  • Full UK driving licence (due to travel between depots and customer sites)

Desirable Experience and Qualifications:

  • ISO 9001 Internal or Lead Auditor qualification
  • Membership of a professional body such as the Chartered Quality Institute (CQI)
  • Experience working with manufacturer standards and industry best practice frameworks
  • Knowledge of risk management principles
  • Experience delivering training and coaching to operational or field-based teams
  • Background in sectors such as plant hire, construction or engineering.

Key Skills & Personal Attributes:

  • Able to communicate clearly and effectively with the ability to deliver excellent customer service on our projects.
  • Able to work independently and as part of a team with a highly supportive and collaborative approach.
  • Excellent time management skills to ensure the workload is carried out effectively.
  • Excellent attention to detail and the ability to work under pressure.
  • Commitment to safety and following company procedures
  • Positive attitude, good timekeeping, and a desire to learn and develop
  • Strong problem-solving abilities and a hands-on approach to tasks.
  • Strong work ethic and a can-do attitude.

If you have the experience and ambition to match, we'd love to hear from you.

Locations

King's Lynn Norfolk

Compliance and Quality Manager in King's Lynn, Norfolk employer: Falcon Tower Crane Services

Falcon Group is an exceptional employer, offering a dynamic work environment in Shipdham, Norfolk, where you can thrive as a Compliance and Quality Manager. With a strong commitment to employee development, comprehensive training, and a supportive culture, we ensure that our team members are equipped to excel in their roles. Enjoy competitive benefits including a pension scheme, enhanced annual leave, and a company vehicle, all while contributing to the success of the UK's largest tower crane supplier.
Falcon Tower Crane Services

Contact Detail:

Falcon Tower Crane Services Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Compliance and Quality Manager in King's Lynn, Norfolk

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Compliance and Quality Manager role. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Prepare for interviews by researching the company and its compliance standards. Familiarise yourself with their operations and think of examples from your past experience that showcase your skills in quality assurance and compliance. This will help us stand out during the interview process.

✨Tip Number 3

Don’t just apply anywhere; focus on companies that align with your values and expertise. Use our website to find roles that match your skills in compliance and quality management. Tailor your approach to show how you can contribute to their success!

✨Tip Number 4

Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm for the role and gives you another chance to highlight why you’re the perfect fit for the Compliance and Quality Manager position.

We think you need these skills to ace Compliance and Quality Manager in King's Lynn, Norfolk

Compliance Management
Quality Assurance
Audit Processes
Inspection Processes
ISO 9001 Knowledge
Health and Safety Regulations
Continuous Improvement Practices
Documentation Development
Performance Reporting
Team Engagement
Training and Coaching
Risk Management Principles
Customer Service Skills
Time Management
Attention to Detail

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Compliance and Quality Manager role. Highlight your relevant experience in compliance, quality assurance, and any specific industry knowledge that matches what we're looking for.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for us. Mention specific experiences that demonstrate your skills in compliance and quality management, and show your enthusiasm for the role.

Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use metrics or examples to illustrate how you've improved compliance or quality in previous roles. This will help us see the impact you can bring to our team.

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves!

How to prepare for a job interview at Falcon Tower Crane Services

✨Know Your Compliance Basics

Make sure you brush up on compliance and quality assurance principles relevant to the industry. Familiarise yourself with ISO 9001 standards and any specific regulations that apply to the role. This will show your potential employer that you're not just a good fit, but that you’re genuinely interested in the field.

✨Showcase Your Experience

Prepare to discuss your previous roles in compliance and quality management. Have specific examples ready that highlight your experience with audits, inspections, and quality control activities. This is your chance to demonstrate how your background aligns with the responsibilities of the Compliance and Quality Manager position.

✨Engage with the Interviewers

During the interview, don’t hesitate to ask questions about the company’s current compliance practices and challenges. This shows that you’re proactive and engaged. Plus, it gives you insight into what they value, which can help you tailor your responses.

✨Demonstrate Your Problem-Solving Skills

Be prepared to discuss how you've tackled compliance issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you clearly convey your thought process and problem-solving abilities, which are crucial for this role.

Compliance and Quality Manager in King's Lynn, Norfolk
Falcon Tower Crane Services
Location: King's Lynn

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