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- Tasks: Ensure compliance and quality across multiple locations, driving high standards in safety and operations.
- Company: Join Falcon Group, the UK's largest tower crane supplier with a collaborative culture.
- Benefits: Enjoy a competitive salary, pension scheme, company vehicle, and enhanced annual leave.
- Other info: Comprehensive training and support provided for your professional growth.
- Why this job: Make a real impact in a hands-on role that values your expertise and commitment to quality.
- Qualifications: Experience in compliance or quality assurance, with strong knowledge of health & safety regulations.
The predicted salary is between 45000 - 55000 £ per year.
Job Type: Full-Time, Permanent
Location: Shipdham, Norfolk
Working Hours: Monday to Friday – 8:00am to 6.00pm, with an unpaid lunch break of half an hour.
Salary: £45,000.00 to £55,000.00 per annum, to be discussed on application and dependent on experience and skills.
Benefits:
- Pension Scheme
- Death in Service
- Company Vehicle
- Company Mobile Phone
- Enhanced annual leave based on service (first increase of one day after 2 years)
We are looking for a full-time experienced Compliance and Quality Manager with industry-specific technical expertise to be based within the Health, Safety and Environmental Department. Comprehensive training and continual support to help you excel in the role will be provided.
The Role: Working collaboratively across the Group, you will take ownership of depot and field-based compliance and quality assurance activities. You will ensure that all equipment leaving our depots, as well as equipment and operations located at our customer sites, consistently meets company standards, manufacturer requirements, and industry best practice. This is a hands-on role requiring visibility across multiple locations, where you will drive high standards of compliance, safety, and quality throughout the operation.
Key areas of responsibility include:
- Depot compliance and pre-dispatch assurance
- Inspection, audit, and quality control
- Safety communication and workforce engagement
- Quality systems and reporting
- Continuous improvement, standards development, and training
What We're Looking For:
Essential Experience & Qualifications:
- Proven experience in a compliance, quality assurance, or audit-focused role, ideally within a depot, engineering, or field-based environment
- Strong knowledge of compliance, inspection processes, and pre-dispatch checks
- Experience conducting internal audits, inspections, and quality control activities
- Working knowledge of quality management systems (e.g. ISO 9001) and continuous improvement practices
- Solid understanding of health & safety regulations and workforce engagement in operational environments
- Experience developing and maintaining compliance documentation, reports, and performance records
- Ability to influence and engage operational teams, driving a culture of quality and compliance
- Full UK driving licence (due to travel between depots and customer sites)
Desirable Experience and Qualifications:
- ISO 9001 Internal or Lead Auditor qualification
- Membership of a professional body such as the Chartered Quality Institute (CQI)
- Experience working with manufacturer standards and industry best practice frameworks
- Knowledge of risk management principles
- Experience delivering training and coaching to operational or field-based teams
- Background in sectors such as plant hire, construction or engineering
Key Skills & Personal Attributes:
- Able to communicate clearly and effectively with the ability to deliver excellent customer service on our projects
- Able to work independently and as part of a team with a highly supportive and collaborative approach
- Excellent time management skills to ensure the workload is carried out effectively
- Excellent attention to detail and the ability to work under pressure
- Commitment to safety and following company procedures
- Positive attitude, good timekeeping, and a desire to learn and develop
- Strong problem-solving abilities and a hands-on approach to tasks
- Strong work ethic and a can-do attitude
If you have the experience and ambition to match, we'd love to hear from you.
Compliance and Quality Manager employer: Falcon Tower Crane Services
Contact Detail:
Falcon Tower Crane Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Compliance and Quality Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their compliance and quality standards, and think about how your experience aligns with their needs. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your interview skills with a friend or in front of a mirror. Focus on articulating your experience in compliance and quality management clearly and confidently. The more you practice, the more comfortable you'll feel when it’s time to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Compliance and Quality Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Compliance and Quality Manager role. Highlight your relevant experience in compliance, quality assurance, and any specific industry knowledge that matches what we're looking for.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for us. Mention specific experiences that demonstrate your skills in compliance and quality management, and show your enthusiasm for the role.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use metrics or examples to illustrate how you've improved compliance or quality in previous roles. This will help us see the impact you can bring to our team.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Falcon Tower Crane Services
✨Know Your Compliance Basics
Make sure you brush up on compliance and quality assurance principles, especially those relevant to the engineering and construction sectors. Familiarise yourself with ISO 9001 standards and be ready to discuss how you've applied these in your previous roles.
✨Showcase Your Hands-On Experience
This role is all about being visible and proactive across multiple locations. Prepare examples of how you've successfully managed compliance and quality assurance activities in a hands-on manner, particularly in depot or field-based environments.
✨Engage with Safety Protocols
Since health and safety regulations are crucial, be prepared to talk about your experience with safety communication and workforce engagement. Highlight any specific instances where you’ve driven a culture of safety and compliance within a team.
✨Demonstrate Your Problem-Solving Skills
The interviewers will want to see how you handle challenges. Think of scenarios where you've had to solve compliance-related issues or improve quality processes. Be ready to explain your thought process and the outcomes of your actions.