At a Glance
- Tasks: Configure and support Intapp modules while collaborating with legal teams and IT.
- Company: Join a leading firm focused on innovative legal solutions.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on collaboration and continuous learning.
- Why this job: Make a real impact in the legal tech space with your expertise.
- Qualifications: 6-10 years of hands-on experience with Intapp products required.
The predicted salary is between 60000 - 80000 € per year.
Hands-on Intapp Consultant Analyst with 6–10 years of direct experience on Intapp products. Responsible for configuring, supporting, and testing Intapp modules, translating legal/business requirements into system changes, and working with Legal Operations, IT, and vendors to deliver stable, well-documented solutions.
Key Responsibilities
- Configure and maintain Intapp modules (e.g., Intake, Conflicts, Time, Walls, CRM) and related workflows.
- Support day-to-day L2 activities: incident triage, root-cause analysis, and request fulfilment.
- Translate user requests into requirements, user stories, and acceptance criteria.
- Assist with integrations between Intapp and adjacent systems (DMS, finance, HR) and support data imports/migrations.
- Monitor the IIS/Integrate dashboards for incorrect data or failed execution processes.
- Troubleshoot connectors (Office365 connector, iManage connectors) ensuring they are authorized and authenticated.
- Adjust workflow thresholds or user access permissions within INTAPP walls.
- Prepare and execute test plans (unit, integration, UAT) and validate fixes in non-prod and production environments.
- Create and maintain runbooks, KB articles, configuration documentation, and release notes.
- Deliver end-user support, training sessions, and go-live support for minor releases.
- Escalate complex issues to senior consultants or vendors and participate in vendor coordination as required.
Required Experience & Qualifications
- 6–10 years hands-on experience working with Intapp products (configuration, testing, support).
- Practical exposure to at least 5 years of Intapp modules such as Intake, Conflicts, Time, or Walls.
- Experience working with legal teams or within legal operations/support environments.
- Understanding the "New Business Intake" lifecycle, Conflicts of Interest rules, Information Barriers.
Technical & Professional Skills
- Strong configuration and troubleshooting skills for Intapp systems.
- Familiarity with ITSM tools (ServiceNow, Jira) and basic SQL or data-manipulation skills for reporting/data fixes.
- Solid testing skills and experience preparing UAT test cases and coordinating user testing.
- Good documentation skills: runbooks, SOPs, BRDs, and change logs.
- Clear verbal and written communication; able to work with legal and technical stakeholders.
- Team player with a service-oriented mindset and attention to detail.
Nice-to-Haves
- Exposure to integrations with iManage, 3E, or other legal DMS/finance applications.
- Basic scripting or data transformation experience (Python, SQL, ETL tools).
INTAPP Consultant in London employer: Falcon Smart IT (FalconSmartIT)
As an Intapp Consultant at our firm, you will thrive in a dynamic and collaborative work environment that values innovation and professional growth. We offer comprehensive training and development opportunities, ensuring you stay at the forefront of industry advancements while working alongside experienced legal operations teams. Located in a vibrant area, our company promotes a healthy work-life balance and fosters a culture of support and teamwork, making it an excellent place for those seeking meaningful and rewarding employment.
Contact Detail:
Falcon Smart IT (FalconSmartIT) Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land INTAPP Consultant in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal and IT sectors. Attend industry events or webinars where you can meet potential employers or colleagues who might know of openings. Remember, it’s all about who you know!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your experience with Intapp products. Include case studies or examples of how you've configured and supported modules. This will give you an edge and make you memorable.
✨Tip Number 3
Prepare for interviews by brushing up on common scenarios you might face as an Intapp Consultant. Think about how you would handle specific incidents or user requests. Practising your responses will help you feel more confident and articulate during the real deal.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, applying directly shows your enthusiasm and commitment to joining our team at StudySmarter.
We think you need these skills to ace INTAPP Consultant in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your hands-on experience with Intapp products. We want to see how you've configured, supported, and tested these modules in previous roles, so don’t hold back on the details!
Showcase Your Skills:When writing your application, emphasise your troubleshooting skills and familiarity with ITSM tools like ServiceNow or Jira. We love seeing candidates who can demonstrate their technical prowess and problem-solving abilities.
Be Clear and Concise:Use clear language when describing your past experiences and achievements. We appreciate straightforward communication, especially when it comes to complex topics like the New Business Intake lifecycle or Conflicts of Interest rules.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Falcon Smart IT (FalconSmartIT)
✨Know Your Intapp Inside Out
Make sure you brush up on your knowledge of Intapp products, especially the modules mentioned in the job description like Intake, Conflicts, and Time. Be ready to discuss your hands-on experience and how you've configured or supported these systems in the past.
✨Speak Their Language
Familiarise yourself with legal operations terminology and the New Business Intake lifecycle. Use relevant jargon during the interview to show that you understand the context and can communicate effectively with both legal and technical stakeholders.
✨Showcase Your Troubleshooting Skills
Prepare examples of how you've tackled complex issues in previous roles, particularly around incident triage and root-cause analysis. Highlight your experience with tools like ServiceNow or Jira, as well as any SQL skills you have for data manipulation.
✨Documentation is Key
Be ready to discuss your documentation practices. Talk about how you've created runbooks, SOPs, or change logs in the past. This will demonstrate your attention to detail and your ability to deliver well-documented solutions, which is crucial for this role.
