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- Tasks: Create training materials and support user acceptance testing for global regulatory systems.
- Company: Join a leading IT services company with a focus on innovation and collaboration.
- Benefits: Enjoy a competitive salary, professional development, and a dynamic work environment.
- Why this job: Make a real impact by enhancing team capabilities and supporting global initiatives.
- Qualifications: 8+ years of experience in training content development and system implementation support.
- Other info: Opportunity for career growth and upskilling in cutting-edge technologies.
The predicted salary is between 60000 - 80000 £ per year.
We are seeking an experienced professional to support global regulatory systems initiatives through training design, documentation, and user engagement activities. The role involves developing training materials, supporting user acceptance testing, coordinating hyper-care sessions for new implementations, and collaborating with global teams to ensure consistency across initiatives. The candidate will also contribute to eLearning content creation, coach team members, and enhance group capability.
Key Fields
- Educational Qualification: Any Bachelor's Degree
- Experience Range: 8+ years
Primary Must-Have Skills
- 5+ years experience in training content development, delivery, and documentation within regulated or IT system environments.
- 4+ years experience supporting user acceptance testing (UAT), including test case preparation, execution, and reporting.
- 5+ years experience in system implementation support, including hypercare and post-launch stabilization.
- 4+ years experience collaborating with cross-functional and international teams to align initiatives and deliverables.
- 5+ years experience in preparing and delivering clear communication, process documentation, and presentation materials.
Communication & Interpersonal Skills
- Effective communication with internal and customer stakeholders (technical and non-technical) via verbal, email, and instant messages.
- Strong interpersonal skills to build and maintain productive relationships with team members, provide constructive feedback, and be open to receiving feedback.
Problem Solving & Analytical Thinking
- Capability to troubleshoot and resolve issues efficiently.
- Analytical mindset.
Task / Work Updates
- Prior experience in working on Agile/Scrum projects with exposure to tools like Jira/Azure DevOps.
- Provides regular updates, proactive and diligent to carry out responsibilities.
Expected Outcome
- Experience designing and updating eLearning modules for user training.
- Knowledge of regulatory systems and document management platforms.
- Familiarity with training needs analysis and competency development frameworks.
- Ability to mentor and coach team members in instructional design and training best practices.
Upskilling & Training Plan (Post Hiring)
- Basic knowledge of Cognos for reporting and troubleshooting.
- Familiarity with DevOps concepts and tools (e.g., CI/CD pipelines, version control, monitoring).
- Experience in dashboard enhancement, maintenance, and minor production updates.
- Ability to manage incidents, track resolutions, and communicate effectively with stakeholders.
- Exposure to structured support environments and ITIL-based processes.
Documents Specialist in London employer: Falcon Smart IT (FalconSmartIT)
Contact Detail:
Falcon Smart IT (FalconSmartIT) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Documents Specialist in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and engage with professionals on platforms like LinkedIn. We can’t stress enough how personal connections can open doors that applications alone can’t.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to the Documents Specialist role. We recommend doing mock interviews with friends or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills through a portfolio! If you’ve got examples of training materials, documentation, or eLearning content you’ve created, put them together in a neat portfolio. This gives potential employers a tangible sense of what you can bring to the table.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email reiterating your interest in the position can leave a lasting impression. We believe this small gesture can set you apart from other candidates.
We think you need these skills to ace Documents Specialist in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in training content development and user acceptance testing. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Documents Specialist role. Share specific examples of your collaboration with cross-functional teams and your experience in system implementation support.
Showcase Your Communication Skills: Since effective communication is key for this role, make sure your application reflects your ability to convey information clearly. Whether it’s through your CV or cover letter, we want to see your knack for preparing clear documentation and presentations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Documents Specialist position. Plus, it’s super easy!
How to prepare for a job interview at Falcon Smart IT (FalconSmartIT)
✨Know Your Stuff
Make sure you brush up on your training content development and user acceptance testing experience. Be ready to share specific examples of how you've supported system implementations and collaborated with international teams. This will show that you understand the role and can hit the ground running.
✨Show Off Your Communication Skills
Since effective communication is key for this role, practice articulating your thoughts clearly. Prepare to discuss how you've created training materials and documentation in the past. Use examples that highlight your ability to engage both technical and non-technical stakeholders.
✨Be Agile and Adaptable
Familiarise yourself with Agile/Scrum methodologies and tools like Jira or Azure DevOps. Be prepared to discuss how you've worked in such environments before, and how you can adapt to changing project needs while still delivering high-quality results.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company's regulatory systems initiatives and team dynamics. This not only shows your interest in the role but also gives you a chance to assess if the company culture aligns with your values and work style.