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- Tasks: Join us as a New Business Account Executive, driving sales and building client relationships.
- Company: Falcon Insurance is a dynamic company focused on commercial insurance solutions.
- Benefits: Enjoy a supportive work environment with training opportunities and a flexible approach to hours.
- Why this job: Make an impact by exceeding targets while delivering top-notch customer service in a thriving industry.
- Qualifications: Knowledge of commercial insurance is essential; strong communication and interpersonal skills are a must.
- Other info: Located in Birmingham's Jewellery Quarter, we offer a vibrant workplace culture.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for a New Business Account Executive, with knowledge and experience of dealing with a wide range of Commercial Lines Policies. You will provide exemplary sales and service to new and existing customers to build profitable case count growth and generate premium income to agreed targets. You will effectively balance the need for sustained profitable case count growth with the requirement for high standards of customer service throughout the policy lifecycle to ensure we achieve industry-leading retention rates within the company.
The role will involve generating new business; you’ll network with key decision makers and form strong, long-lasting relationships in order to exceed targets and maximise revenue while handling the internal servicing of clients’ accounts along with the development of new and existing accounts. You will undertake the prospecting of potential clients through advertising, business development, trade associations, and visits to clients’ offices to discuss the client’s insurance requirements. Negotiating with insurers on terms and covers and preparing reports for presentation to clients. Commenting on policy wordings and suggesting improvements to covers. You will check all documentation before issuing to the clients and discuss any alterations to policies and amendments with the client. Liaising with insurer surveyors to ensure risk improvements are implemented.
It is essential when applying for this position that you can demonstrate knowledge of commercial insurance, gained within either a company or broking environment. You will be computer literate, with good communication, administrative, and interpersonal skills.
Key Responsibilities:- Achieve agreed sales targets for commercial lines insurance products and ensure systems and procedures are properly maintained.
- Maintain an excellent standard of customer service by explaining choices and providing recommendations ensuring customer and business needs are met.
- Produce clear and concise written correspondence and prioritise your workload by planning and focusing your tasks.
- Ensure all sales are undertaken in accordance with the Company’s complaint processes.
- Enthusiasm for achieving realistic sales targets.
- Confidence to learn and develop through continuous training.
- Good communication skills both over the telephone and face to face.
- Ability to build a rapport with customers over the phone.
- A flexible approach to your working hours.
- Confidence to understand and present complex information in clear, simple terms.
- The ability to work on your own initiative and be a real team player.
- The highest standard of integrity and honesty.
Location: Falcon Insurance, Branston Court, Branston Street, Jewellery Quarter, Birmingham. B18 6BA
Working Hours: Monday to Friday – 9am to 5pm; Saturday / Sunday – Closed; Bank Holiday – Closed
Business Development employer: FALCON INSURANCE
Contact Detail:
FALCON INSURANCE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Development
✨Tip Number 1
Familiarise yourself with the latest trends in commercial insurance. Understanding current market conditions and emerging risks will not only boost your confidence but also help you engage more effectively with potential clients.
✨Tip Number 2
Network actively within the industry. Attend relevant trade associations and events to meet key decision-makers. Building these relationships can lead to valuable referrals and insights into client needs.
✨Tip Number 3
Practice your negotiation skills. Being able to negotiate effectively with insurers on terms and covers is crucial. Role-playing scenarios with a friend or mentor can help you feel more prepared for real-life discussions.
✨Tip Number 4
Demonstrate your customer service skills in every interaction. Whether it's through phone calls or face-to-face meetings, showing that you can build rapport and understand client needs will set you apart from other candidates.
We think you need these skills to ace Business Development
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise your knowledge and experience in commercial insurance, particularly if you've worked in a company or broking environment. Use specific examples to demonstrate how you've successfully managed accounts and met sales targets.
Showcase Communication Skills: Since the role requires excellent communication skills, include examples of how you've effectively communicated with clients, both over the phone and face-to-face. Highlight any instances where you built strong relationships or resolved client issues.
Demonstrate Customer Service Excellence: Provide examples of how you've maintained high standards of customer service in previous roles. Discuss how you've explained choices to customers and made recommendations that met their needs, ensuring satisfaction throughout the policy lifecycle.
Tailor Your Application: Customise your CV and cover letter to align with the job description. Use keywords from the job posting, such as 'sales targets', 'negotiating with insurers', and 'building rapport', to show that you understand the role and its requirements.
How to prepare for a job interview at FALCON INSURANCE
✨Know Your Commercial Lines Policies
Make sure you brush up on your knowledge of commercial lines policies before the interview. Be prepared to discuss specific types of policies and how they can benefit clients, as this will demonstrate your expertise and understanding of the role.
✨Showcase Your Sales Skills
Prepare examples of how you've successfully generated new business in the past. Highlight your ability to build relationships with key decision-makers and exceed sales targets, as this is crucial for the position.
✨Demonstrate Excellent Customer Service
Be ready to discuss how you maintain high standards of customer service. Share experiences where you effectively communicated complex information to clients and ensured their needs were met throughout the policy lifecycle.
✨Prepare Questions for the Interviewers
Think of insightful questions to ask during the interview. This shows your interest in the company and the role, and it gives you a chance to learn more about their expectations and culture.
