Insurance Customer Care Specialist in Birmingham

Insurance Customer Care Specialist in Birmingham

Birmingham Full-Time 18900 - 23100 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Assist customers via email, amend policies, and resolve issues with a smile.
  • Company: Leading insurance provider in Birmingham with a supportive culture.
  • Benefits: Full training, competitive salary, and a friendly work environment.
  • Other info: Great opportunity for career growth in a dynamic industry.
  • Why this job: Join a team that values empathy and exceptional service while growing your skills.
  • Qualifications: Strong communication skills and some call centre experience preferred.

The predicted salary is between 18900 - 23100 Β£ per year.

A leading insurance provider in Birmingham seeks a Customer Service Representative to handle incoming emails, amend customer policies, and resolve issues while providing exceptional service.

Candidates should display strong communication skills, empathy, and the ability to work under pressure.

Some experience in a call center is preferred.

This role offers full insurance training and a supportive work environment. #J-18808-Ljbffr

Insurance Customer Care Specialist in Birmingham employer: FALCON INSURANCE

As a leading insurance provider in Birmingham, we pride ourselves on fostering a supportive work environment where our employees can thrive. We offer comprehensive training and development opportunities, ensuring that our Customer Care Specialists are equipped with the skills needed to excel in their roles. With a strong emphasis on teamwork and employee well-being, we create a culture that values communication, empathy, and personal growth.

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Contact Details:

FALCON INSURANCE Recruitment Team

We think you need these skills to ace Insurance Customer Care Specialist in Birmingham

Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Customer Service
Adaptability
Relationship Building