At a Glance
- Tasks: Be the go-to person for residents, ensuring smooth communication and coordination during a major refurbishment.
- Company: Falcon Green, a leader in residential projects with a focus on customer experience.
- Benefits: Freelance flexibility, competitive pay, and the chance to make a real difference in the community.
- Other info: Immediate start available for a 12-month contract in a vibrant Cardiff setting.
- Why this job: Join a dynamic team and enhance your skills while positively impacting residents' lives.
- Qualifications: Strong communication and organisational skills, with experience in customer liaison preferred.
The predicted salary is between 30000 - 40000 £ per year.
Falcon Green is seeking an experienced Resident Liaison Officer to join a major residential refurbishment project in Cardiff on a freelance, 12‑month contract with an immediate start. You will be the key contact for residents, coordinating access, informing them of works and timetable changes, and recording interactions to ensure a smooth, customer‑focused delivery.
The role calls for excellent communication, strong organisational skills and the ability to work closely with the site team.
We think you need these skills to ace Cardiff Freelance Resident Liaison - Customer Experience
Communication Skills
Time Management
Property Maintenance
Multi-Trade Skills
Plumbing Diagnosis
Joinery Skills
Painting Skills
