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- Tasks: Manage care workers and ensure excellent service delivery to clients.
- Company: Join Falcon-Care, a leading specialist care provider in the North.
- Benefits: Enjoy travel expenses, on-call payments, and exclusive discounts with the Blue Light Card.
- Why this job: Make a real difference in people's lives while developing your career in care.
- Qualifications: Level 3 in Health and Social Care or equivalent, plus a full UK driving licence.
- Other info: Fast-paced environment with opportunities for growth and teamwork.
The predicted salary is between 28800 - 42000 £ per year.
Full Time 37.5 hrs per week, Monday - Friday 9am - 5pm.
Due to expansion of the business, a fantastic opportunity has arisen for an organised and experienced Care Co-Ordinator to join our team. Falcon-Care is a leading provider of specialist care in the North, currently recruiting for a Care Coordinator to join our team in Blackburn.
The Care Coordinator is responsible for the effective management and supervision of care workers and supporting the Branch Manager to ensure the branch is providing an excellent provision of service to our customers, clients, and colleagues on a daily basis. This includes ensuring compliance with national minimum standards and using effective rostering to fully utilise staff hours and drive employee engagement.
What the role entails:
- Allocation of care workers to customer visits by using effective rostering, ensuring continuity of care and taking into account locations, skills required, and customer preferences.
- Organise care worker rotas to minimise changes to the service and travel between customers' homes.
- Work with the management team in recruiting suitable applicants according to business needs.
- Take responsibility for new referrals from private customers and social services teams, ensuring full information is received and appropriate care planning is undertaken.
- Assist Branch Manager with identification of further business opportunities outside of current client base.
- Match care workers to customers, ensuring care workers are notified of all conditions relating to the assignment.
- Support with the on-call out of hours service on a rotational basis as agreed with your manager.
- Be able to deliver care as part of the emergency on-call team, should the situation occur.
Essentials for the role:
- You must possess or be willing to work towards a minimum of Level 3 in Health and Social Care or equivalent.
- You must hold a full UK driver's license and have access to your own vehicle.
- You must be able to work in a fast-paced demanding job.
- You must be able to meet critical deadlines and work towards targets.
- You must have strong ICT skills.
- Previous experience in a home care coordinating role.
Preferred but not essential:
- Knowledge of Care Standards.
- Knowledge of CQC legislations and Inspection process.
Benefits:
- Travel Expenses.
- On Call Payments.
- Blue Light Card Discounts.
Care Co-ordinator in Blackburn employer: Falcon-Care
Contact Detail:
Falcon-Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Co-ordinator in Blackburn
✨Tip Number 1
Network like a pro! Reach out to your connections in the care industry and let them know you're on the lookout for a Care Coordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to care coordination. Think about scenarios where you've successfully managed care workers or dealt with challenging situations. We want you to shine when it comes to showcasing your experience!
✨Tip Number 3
Don’t forget to research Falcon-Care! Understanding their values, services, and recent developments will help you tailor your responses during interviews. Show them that you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s get you that Care Coordinator position!
We think you need these skills to ace Care Co-ordinator in Blackburn
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Care Co-ordinator role. Highlight your experience in managing care workers and any relevant qualifications, like your Level 3 in Health and Social Care. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about care coordination and how you can contribute to our team at Falcon-Care. Keep it concise but engaging – we love a good story!
Showcase Your ICT Skills: Since strong ICT skills are essential for this role, make sure to mention any relevant software or tools you’re familiar with. We want to know how tech-savvy you are and how you can help us streamline our processes.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Falcon-Care!
How to prepare for a job interview at Falcon-Care
✨Know Your Care Standards
Familiarise yourself with the national minimum standards and CQC regulations. Being able to discuss these during your interview will show that you understand the importance of compliance in care coordination.
✨Demonstrate Organisational Skills
Prepare examples of how you've effectively managed rotas or allocated care workers in previous roles. Highlighting your ability to organise and prioritise will be key, as this is a crucial part of the Care Coordinator role.
✨Showcase Your Team Spirit
Emphasise your commitment to teamwork and flexibility. Share experiences where you've collaborated with colleagues or adapted to changing circumstances, as this will resonate well with the company's values.
✨Prepare for Scenario Questions
Anticipate questions about handling emergencies or difficult situations. Think through how you would respond to on-call scenarios or manage unexpected changes in care assignments, as this will demonstrate your readiness for the role.