Falck Fire Services UK is a value-based organisation, and our values are not just something we talk about, it is what characterises Falck employees. Falck’s values and corporate promise “Here to help”, are lived out to a wide extent. Not least in our Operation where employees provide assistance and care to people in emergency 24/7/365.
Now an exciting opportunity has arisen for Permanent and Relief Security Patrol Officers within Falck Fire Services UK Limited based in the Sunderland Area (SR5).
Role Responsibility:
- Security provision, patrolling, Inspection, monitoring and Control of visitors and/or staff during normal work activities and in the event of emergency conditions.
- Participate in required Emergency Response Team (ERT) Functions such as support with roll calls during emergency activations.
- Opening of emergency access gates
- Closure of barriers and barrier gates
- Support AESC staff with roll calls in the event for fire/emergency
- Building evacuations (if requested)
- Facilitate Blue light services whilst they are on site
- Co-ordinate site access for blue light services
- Support the AESC Site Main Controller (SIC)
- Support the AESC Roll Call Co-ordinator (RCC)
- Act as “runners” during incidents
- Control of staff and contractors during ERT incidents
- Carry out routine patrols and investigation of security detection activations using CCTV and physical observations in line with GDPR rules.
- Control of staff and contractors during normal operations
- Direct staff and/or visitors to specific areas and accompany them if required
- Monitor site turnstiles
- Report incidents when observed and participate in investigations (as required)
- Facilitate and operate the booking in and out of tankers, vehicles and cranes etc on to the main site
- Control activities on the main car parking areas to ensure security and safety for users
- Control of vehicles and vehicular access during normal and abnormal operations.
- Carry out site inductions for visitors, starters, interviewees etc
- Support random drug & alcohol testing (as required)
- Conduct random/prescribed car searches (as required)
- Enforce site bans/barring for ex-employees/contractors (as required)
- Presenting a smart, alert, visible and commanding security presence at all times, at the premises of our clients.
- Greeting, assisting, and directing members of the public visiting the premises of our clients.
- Conducting shift handover procedures at the start and end of each shift to ensure all matters of concern or note occurring during a shift are passed on for the purposes of service and incident management continuity.
- Writing complete and accurate handover and incident reports and taking appropriate action as required on all reports passed to the employee at the commencement or during a duty shift.
- Ensuring the safety and security of our client’s buildings and assets by carrying out all duties in adherence with the Site Assignment Instructions
- Working as part of a team to provide Conflict Resolution assistance at client premises where there is a potential for conflict.
We offer:
- Competitive hourly rate of £13.55 P/H
- Working a mixture days, nights and weekends shift. Applicants must be flexible;
- The potential for additional overtime
- Full and ongoing training with a view for career development including opportunities to progress;
- Company uniform provided.
Candidate Requirements:
- Valid SIA Licence (essential)
- Driving Licence and access to vehicle. (Essential) - Manual Driving Licences Only
- Required to complete health surveillance.
- Required to go through BS7858 screening and vetting process.
- Fully Comprehensive 5 year work/education history; including full company names, addresses and landline contact numbers for the vetting process.
- Excellent interpersonal, communication and customer service skills with the ability to communicate effectively with staff and external customers.
- Computer literate, with keyboard skills and experience of word-processing, (Microsoft Word)
- Reliable with excellent time-management skills
- Available to travel to 2 cover other sites in the region if required.
- Security systems knowledge.
- Telephone/switchboard skills.
- First Aid Training would be an advantage.
- High degree of flexibility when required.
What FFS UK can offer you:
- Competitive hourly rate of: £13.55 per hour
- Set 4 on 4 off shift pattern (working 2 days, 2 nights)
- Opportunity for overtime (covering annual leave & sickness)
- Option to join Cycle2Work salary sacrifice scheme (if eligible)
- Option to Join Westfield Health Cash Plan (if eligible)
- Access to Blue Light Discount Card & App (via company email)
- Annual Leave entitlement of: 235.2hrs per calendar year (Jan-Dec)
- Access to the companies free Employee Assistance Programme via Legal & General
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