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For Companies At a Glance
- Tasks: Manage and expand relationships with top enterprise customers in the EMEA region.
- Company: Join fal, a pioneering company in generative AI infrastructure.
- Benefits: Competitive salary, equity, learning opportunities, and regular team events.
- Why this job: Shape the future of AI while building impactful customer relationships.
- Qualifications: 6+ years managing enterprise accounts with a focus on software developers.
- Other info: Fast-paced environment with significant growth potential.
The predicted salary is between 103200 - 122640 £ per year.
fal is building the infrastructure layer for the generative AI era. Our mission is to empower developers and enterprises to create, deploy, and scale multimodal AI applications with unmatched speed, simplicity, and reliability. By combining high-performance inference, orchestration, and observability in one seamless platform, fal enables companies to bring new AI-powered products to life without the heavy lift of managing complex infrastructure.
With rapid adoption across industries and a generative media market projected to expand by hundreds of billions over the next decade, fal is uniquely positioned to become a foundational platform in the next wave of AI innovation.
About the Role
At fal, our Enterprise Account Managers guide some of the world's most innovative organizations through their Generative Media transformation. In this role, you will be responsible for managing and expanding relationships with fal's largest enterprise customers across EMEA with a primary focus on Europe operating in a remote-first based out of London. You will serve as a trusted advisor and primary point of contact for strategic accounts, working closely with senior business and technical stakeholders. You will ensure Fal's infrastructure remains core to each customer's generative media initiatives while driving long-term value, adoption, and revenue growth.
This role is ideal for someone who thrives in fast-paced, high-growth environments, is comfortable operating independently, and enjoys collaborating with globally distributed teams across sales, engineering, product, and customer success.
What You'll Do
- Own and manage a portfolio of high-value enterprise customers across EMEA, with an emphasis on Europe.
- Act as fal's first GTM representative in EMEA, helping establish regional account strategies, operating rhythms, and customer engagement best practices.
- Serve as the primary point of contact for strategic accounts, building trusted relationships with both technical and executive stakeholders.
- Develop and execute account plans focused on expansion, increased platform adoption, and consumption-based revenue growth.
- Partner closely with engineering and product teams to scope, design, and deliver complex, high-impact customer solutions.
- Operate with a high degree of responsiveness and accountability, ensuring timely communication with customers and internal teams across global time zones.
- Own and exceed a consumption-based revenue target, maintaining accurate forecasting and reporting.
- Lead customer engagements including QBRs, executive briefings, and regional or on-site meetings as needed.
- Analyze account usage and performance metrics to identify trends, risks, and growth opportunities.
- Stay informed on developments in AI and Generative Media to shape customer strategy and provide actionable product feedback.
What You'll Bring
- 6+ years of experience managing enterprise customers selling to software developers, engineering, or data teams.
- Proven success managing $10M+ annual revenue portfolios and consistently meeting or exceeding quota.
- Experience operating autonomously in fast-paced, high-growth environments, ideally as an early regional or GTM hire.
- Strong track record of managing complex, multi-stakeholder enterprise relationships.
- Experience engaging directly with senior executives and navigating large, global organizations.
- Exceptional communication, organization, and follow-through, with a strong bias toward responsiveness.
- Comfort working with distributed, global teams across EMEA, the US, and other regions.
- Ability to translate technical concepts into clear business value for both technical and non-technical audiences.
You’ll Thrive Here If You
- Lead with empathy and curiosity. You invest time in understanding your customers' priorities and how Generative Media can advance their goals.
- Are passionate about AI. You’re excited by the potential of generative models to transform creativity, media, and business outcomes.
- Love to build. You thrive in fast-growing environments where you can shape systems, processes, and playbooks from the ground up.
- Welcome ambiguity. You approach new challenges with creativity, persistence, and an experimental mindset.
Why fal
At Fal.ai, you’ll join a rapidly scaling company defining how AI moves from experimentation to production. This is an opportunity to shape the future of enterprise AI adoption—while building deep relationships with customers who are transforming their industries through intelligent technology.
What we offer at fal
- Interesting and challenging work
- Competitive salary and equity
- A lot of learning and growth opportunities
- Regular team events and offsites
Compensation
129,000 - 143,500 Base - 185,000 - 205,000 GBP OTE + equity + comprehensive benefits package
Account Manager, Enterprise (EMEA) in London employer: fal
Contact Detail:
fal Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager, Enterprise (EMEA) in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, webinars, or even local meetups. The more you engage, the better your chances of landing that dream role at fal.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience managing enterprise accounts. When you get the chance to chat with potential employers, let them see how you can drive value for their customers.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to companies like fal, express your interest, and ask about upcoming opportunities. A little initiative can go a long way!
✨Tip Number 4
Prepare for interviews by researching fal’s products and understanding their impact on generative media. Be ready to discuss how your background aligns with their mission and how you can contribute to their growth.
We think you need these skills to ace Account Manager, Enterprise (EMEA) in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience with enterprise customers and any relevant achievements that align with our mission at fal.
Showcase Your Communication Skills: Since you'll be engaging with senior executives and technical stakeholders, it's crucial to demonstrate your exceptional communication skills. Use clear, concise language and provide examples of how you've successfully navigated complex relationships in the past.
Highlight Your Passion for AI: We love candidates who are genuinely excited about AI and its potential. Share any personal projects or experiences that showcase your enthusiasm for generative media and how it can transform businesses.
Apply Through Our Website: To ensure your application gets the attention it deserves, please apply directly through our website. This way, we can easily track your application and get back to you faster!
How to prepare for a job interview at fal
✨Know Your Stuff
Before the interview, dive deep into fal's mission and the generative AI landscape. Understand how their platform works and be ready to discuss how your experience aligns with their goals. This shows you're genuinely interested and prepared.
✨Showcase Your Relationship Skills
As an Account Manager, building trust is key. Prepare examples of how you've successfully managed enterprise relationships in the past. Highlight your ability to engage with both technical and executive stakeholders, as this will resonate well with fal's expectations.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think about challenges you've faced in previous roles and how you navigated them. This will demonstrate your ability to operate autonomously in fast-paced environments.
✨Ask Insightful Questions
Prepare thoughtful questions about fal's future direction in generative media and how they envision the role of an Account Manager evolving. This not only shows your enthusiasm but also your strategic thinking about the position and the company.
