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- Tasks: Support clients with enquiries and ensure a seamless customer experience.
- Company: Join a supportive and friendly team in a growing organisation.
- Benefits: Hybrid working, private medical cover, life insurance, and comprehensive training.
- Why this job: Make a real impact while gaining valuable experience and career progression.
- Qualifications: Strong communication skills and proficiency in Microsoft Office required.
- Other info: Dynamic environment with opportunities for personal and professional growth.
The predicted salary is between 28800 - 48000 £ per year.
Benefits:
- Opportunities for career progression
- Hybrid working
- Supportive and friendly working environment
- Private medical cover
- Life insurance
- Modern facilities with free parking
- Comprehensive training and development opportunities
We are seeking a passionate and enthusiastic Customer Service Assistant to join our client's team in Surrey. You will play a pivotal role in supporting clients with their enquiries, working closely with the Customer Service Manager to ensure a seamless customer experience. This is a fantastic opportunity for someone who thrives on delivering exceptional service and wants to make a tangible difference in a growing organisation.
Key Responsibilities:
- Act as the first point of contact for all clients and suppliers, ensuring a professional and welcoming approach
- Handle day-to-day client queries and respond to emails promptly and efficiently
- Contact and liaise with suppliers to ensure smooth operations and compliance
- Provide administrative support to the customer service and finance teams, ensuring tasks are completed accurately
- Assist the sales team by preparing quotations and supporting the sales process
- Ensure clients remain compliant with all necessary regulations through proactive communication and support
Experience Required for This Role:
- Proven numeracy and analytical skills to support administrative and financial tasks
- Strong communication skills, with the ability to build and maintain relationships effectively
- Proficiency in Microsoft Office applications (Word, Excel, Outlook)
- Excellent organisational skills, with a keen eye for detail
- A self-motivated team player with a flexible working approach
- Ability to work well under pressure while maintaining a high standard of work
Why Join Our Client's Team?
- Be part of a supportive and collaborative work environment where your contributions make a real impact
- Gain valuable experience and training opportunities to support your career growth
Join a company that values passion, enthusiasm, and a commitment to delivering outstanding service. Ready to take the next step in your career? Apply today to learn more about this exciting opportunity.
Fantastic entry level opportunity in Walton-on-Thames employer: Faith Recruitment
Contact Detail:
Faith Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fantastic entry level opportunity in Walton-on-Thames
✨Tip Number 1
Network like a pro! Reach out to friends, family, and even former colleagues to let them know you're on the hunt for a Customer Service Assistant role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show them that you’re not just another candidate; you’re genuinely excited about joining their supportive and friendly environment. Tailor your answers to reflect how you can contribute to their team.
✨Tip Number 3
Practice your communication skills! Since this role is all about building relationships, consider doing mock interviews with friends or family. This will help you articulate your thoughts clearly and confidently when it’s your turn to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing passionate candidates who are eager to make a difference in our growing organisation.
We think you need these skills to ace Fantastic entry level opportunity in Walton-on-Thames
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your customer service experience and any relevant administrative skills to show us you're the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for customer service and why you want to join our team. Keep it friendly and professional, and don’t forget to mention how you can contribute to our supportive environment.
Showcase Your Skills: In your application, be sure to highlight your proficiency in Microsoft Office and any other relevant tools. We love seeing examples of how you've used these skills in past roles, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this fantastic opportunity. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Faith Recruitment
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Customer Service Assistant, strong communication is key. Prepare examples of how you've successfully handled client queries or resolved issues in the past. Practising clear and concise responses will help you shine during the interview.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage your time and tasks. Share specific instances where your organisational skills made a difference, especially in high-pressure situations. This will highlight your ability to maintain a high standard of work.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what success looks like in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
