At a Glance
- Tasks: Schedule and coordinate engineers, manage diaries, and handle customer enquiries.
- Company: Join a dynamic team in a fast-paced service environment.
- Benefits: Competitive salary, supportive team culture, and opportunities for growth.
- Other info: Fast-paced role with plenty of opportunities to develop your skills.
- Why this job: Be the vital link between customers and engineers, making a real difference every day.
- Qualifications: Experience in customer service or administration with strong communication skills.
The predicted salary is between 30000 - 30000 £ per year.
Scheduler Sunbury 30,000 Key Responsibilities Scheduling and coordinating engineers daily workloads.
Booking service appointments and managing diaries.
Acting as the first point of contact for customers via phone and email.
Updating job information and maintaining accurate records.
Liaising with engineers to ensure jobs are completed efficiently.
Responding to customer enquiries and providing updates on appointments.
Prioritising emergency callouts and rescheduling work where required.
Supporting the wider service team with general administration duties.
Key Requirements Previous experience in a customer service, administration, service coordination, helpdesk, or scheduling/dispatch role.
Excellent communication and organisational skills.
Ability to multitask and prioritise workloads in a busy environment.
Strong IT skills, including Microsoft Office.
A proactive approach with excellent attention to detail...
