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- Tasks: Support clients with enquiries and ensure a seamless customer experience.
- Company: Join a supportive and friendly team in a growing organisation.
- Benefits: Hybrid working, private medical cover, life insurance, and comprehensive training.
- Why this job: Make a real impact while gaining valuable experience and career growth.
- Qualifications: Strong communication skills and proficiency in Microsoft Office required.
- Other info: Dynamic environment with opportunities for progression and a collaborative culture.
The predicted salary is between 28800 - 48000 £ per year.
Benefits:
- Opportunities for career progression
- Hybrid working
- Supportive and friendly working environment
- Private medical cover
- Life insurance
- Modern facilities with free parking
- Comprehensive training and development opportunities
We are seeking a passionate and enthusiastic Customer Service Assistant to join our client's team in Surrey. You will play a pivotal role in supporting clients with their enquiries, working closely with the Customer Service Manager to ensure a seamless customer experience. This is a fantastic opportunity for someone who thrives on delivering exceptional service and wants to make a tangible difference in a growing organisation.
Key Responsibilities:
- Act as the first point of contact for all clients and suppliers, ensuring a professional and welcoming approach
- Handle day-to-day client queries and respond to emails promptly and efficiently
- Contact and liaise with suppliers to ensure smooth operations and compliance
- Provide administrative support to the customer service and finance teams, ensuring tasks are completed accurately
- Assist the sales team by preparing quotations and supporting the sales process
- Ensure clients remain compliant with all necessary regulations through proactive communication and support
Experience Required for This Role:
- Proven numeracy and analytical skills to support administrative and financial tasks
- Strong communication skills, with the ability to build and maintain relationships effectively
- Proficiency in Microsoft Office applications (Word, Excel, Outlook)
- Excellent organisational skills, with a keen eye for detail
- A self-motivated team player with a flexible working approach
- Ability to work well under pressure while maintaining a high standard of work
Why Join Our Client's Team?
- Be part of a supportive and collaborative work environment where your contributions make a real impact
- Gain valuable experience and training opportunities to support your career growth
Join a company that values passion, enthusiasm, and a commitment to delivering outstanding service. Ready to take the next step in your career? Apply today to learn more about this exciting opportunity.
Fantastic entry level opportunity in Surrey employer: Faith Recruitment
Contact Detail:
Faith Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fantastic entry level opportunity in Surrey
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the industry. A personal recommendation can go a long way in landing that entry-level role.
✨Tip Number 2
Prepare for those interviews! Research the company and practice common interview questions. We want you to feel confident and ready to showcase your passion for customer service.
✨Tip Number 3
Follow up after your interviews! A quick thank-you email can keep you fresh in the interviewer’s mind and show your enthusiasm for the position. It’s a small gesture that can make a big difference.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of fantastic opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Fantastic entry level opportunity in Surrey
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm shine through! We want to see how excited you are about the role and the chance to make a difference in our team.
Tailor Your CV: Make sure your CV highlights the skills and experiences that match the job description. We love seeing how your background aligns with what we're looking for, so don’t hold back!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for this Customer Service Assistant role. Share specific examples of your communication skills and how you’ve handled client queries in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Faith Recruitment
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Customer Service Assistant, strong communication is key. Prepare examples of how you've successfully handled client queries or resolved issues in the past. Practising clear and concise responses will help you shine during the interview.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage your time and tasks. Share specific instances where your organisational skills made a difference, especially in high-pressure situations. This will highlight your ability to maintain a high standard of work.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what success looks like in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
