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For Companies At a Glance
- Tasks: Join our team to handle customer enquiries and support with order processing.
- Company: A dynamic client based in Crewe, focused on delivering excellent customer service.
- Benefits: Flexible part-time hours across 5 days a week, perfect for students!
- Why this job: Gain valuable experience in customer service while working in a supportive environment.
- Qualifications: Strong customer service skills and proficiency in Microsoft Office required; SAP experience is a plus.
- Other info: Immediate start available for the right candidate!
Our client based in Crewe are seeking a part-time customer service administrator to join their team! This role would suit someone with excellent attention to detail, and you must be available immediately to start. This role is part-time hours over 5 days a week.
Duties:
- Order processing
- Responding to customer enquiries
- Updating customer records and the database
- Resolving customer queries
- General admin support
Requirements:
- Strong customer service skills
- Proficiency using Microsoft Office tools
- Experience using SAP desirable
Please apply for further information.
Part-time customer service administrator employer: Faith Recruitment
Contact Detail:
Faith Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-time customer service administrator
✨Tip Number 1
Familiarise yourself with the company and its values. Understanding what they stand for will help you tailor your approach during any interviews or conversations, showing that you're genuinely interested in being part of their team.
✨Tip Number 2
Brush up on your Microsoft Office skills, especially Excel and Word. Being proficient in these tools is crucial for a customer service administrator role, and demonstrating your competence can set you apart from other candidates.
✨Tip Number 3
If you have experience with SAP, be ready to discuss it in detail. If not, consider doing a bit of research or even a quick online course to get a basic understanding, as this could give you an edge in the selection process.
✨Tip Number 4
Prepare for common customer service scenarios. Think about how you would handle difficult customers or resolve queries efficiently. Having specific examples ready can demonstrate your problem-solving skills and customer service expertise.
We think you need these skills to ace Part-time customer service administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service skills and any relevant experience. Emphasise your attention to detail and proficiency with Microsoft Office tools, as these are key for the role.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the job description. Mention your availability to start immediately and how your skills align with the duties of order processing and resolving customer queries.
Showcase Relevant Experience: If you have experience using SAP or similar systems, be sure to include this in your application. Provide examples of how you've successfully handled customer enquiries and updated records in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this position.
How to prepare for a job interview at Faith Recruitment
✨Showcase Your Customer Service Skills
Make sure to highlight your previous customer service experience during the interview. Be prepared to share specific examples of how you've successfully resolved customer queries or handled difficult situations.
✨Demonstrate Attention to Detail
Since the role requires excellent attention to detail, consider discussing a time when your meticulousness made a difference in your work. This could be related to order processing or maintaining accurate records.
✨Familiarise Yourself with Microsoft Office and SAP
Brush up on your Microsoft Office skills, especially Excel and Word, as these will likely be used daily. If you have any experience with SAP, be ready to discuss it; if not, express your willingness to learn quickly.
✨Prepare Questions for the Interviewer
Think of insightful questions to ask about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
