Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly voice for customers, providing advice and solving their queries.
- Company: Join a vibrant team in Woking focused on excellent customer service.
- Benefits: Competitive pay, supportive environment, and opportunities for growth.
- Why this job: Make a difference by helping customers and enhancing their experience.
- Qualifications: Strong communication skills and previous customer service experience preferred.
- Other info: Fast-paced role with a chance to develop your skills in a dynamic setting.
Our client based in Woking are seeking a Customer Service Advisor to join their busy team! You will be the first point of contact for customers and provide advice and guidance on products. This role requires someone with excellent customer service skills, who enjoys a fast-paced environment!
Duties:
- Handle inbound calls from existing customers
- Building rapport with customers over the phone
- Troubleshooting technical issues
- Manage customer complaints when required
- Update CRM system on a daily basis
- Handle calls as quickly and efficiently as possible
Experience:
- Excellent communication skills, both written and verbal
- Strong attention to detail
- Previous phone-based customer service experience
- Experience using a CRM software would be advantageous
- Positive attitude with customers and colleagues
Please apply for a chance to be considered!
Customer Service Administrator in Knaphill employer: Faith Recruitment
Contact Detail:
Faith Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator in Knaphill
✨Tip Number 1
Make sure you research the company before your interview. Knowing their products and values will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your phone skills! Since this role involves handling inbound calls, try role-playing with a friend to get comfortable with troubleshooting and managing customer complaints.
✨Tip Number 3
Show off your positive attitude! During the interview, let your enthusiasm shine through. Employers love candidates who can bring a bit of cheer to a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and puts you one step closer to joining the team.
We think you need these skills to ace Customer Service Administrator in Knaphill
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your previous customer service experience in your application. We want to see how you've handled calls and built rapport with customers, so share specific examples that showcase your skills!
Keep It Clear and Concise: When writing your application, keep your language clear and to the point. We appreciate a well-structured application that gets straight to the heart of your experience and skills—no fluff, just the good stuff!
Tailor Your Application: Take a moment to tailor your application to the role. Mention how your skills align with the job description, especially your ability to troubleshoot issues and manage complaints. This shows us you’re genuinely interested in the position!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy—just a few clicks and you’re done!
How to prepare for a job interview at Faith Recruitment
✨Know Your Stuff
Before the interview, make sure you understand the products and services the company offers. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Makes Perfect
Rehearse common customer service scenarios and how you would handle them. Think about how you would build rapport with customers over the phone and troubleshoot issues effectively.
✨Show Off Your Skills
Be ready to discuss your previous phone-based customer service experience. Highlight specific examples where you successfully managed complaints or resolved technical issues, as this will demonstrate your capability.
✨Stay Positive and Engaged
During the interview, maintain a positive attitude and engage with your interviewer. Show enthusiasm for the role and the company, as this can make a big difference in how they perceive you.
