Customer Support Executive

A successful and leading business in Esher is seeking a Customer Support Executive to join their team. Based in fantastic offices, you will be a part of a business that will put time and effort into your career development and as well as offering a competitive salary you will also receive great benefits such as:

The information below covers the role requirements, expected candidate experience, and accompanying qualifications.

Hybrid 2 days from home after Probation and Flexi Working
25 days holiday (plus bank holidays)
Contributory pension scheme where Company doubles staff contributions (with cut off at 5% employee/10% employer)
Employee Assistance Programme
Critical Illness Cover
Income Protection
Death in
Healthcare cash back

Responsibilities:

Daily management of the assigned customers
Order processing and scheduling deliveries
Liaising with the Sales team
Monitor orders and verify deliveries
Build excellent relationship with the customers
Provide product knowledge
Update on orders and contracts
Providing customer support and ensure resolution for any queries or complaints
Providing support to the Sales team
Any adhoc admin duties to support where necessary
Skills:

1 year of office based experience in a customer focused role
SAP user or Power Bi or advanced Excel user
Have strong MS office package skills
Excellent communicator
Apply now for the opportunity to be considered for this fantastic team and company