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- Tasks: Manage customer credit, maximise cash collection, and resolve account queries.
- Company: Join a forward-thinking organisation experiencing exciting growth.
- Benefits: Competitive salary, valuable experience, and exposure to new systems.
- Why this job: Make a measurable difference while developing your skills in a dynamic environment.
- Qualifications: Experience in Credit Control, strong numerical skills, and excellent communication.
- Other info: Opportunity for career growth and transformation in a supportive team.
The predicted salary is between 31000 - 31000 £ per year.
Credit Controller - 6-Month Fixed Term Contract
Chertsey £31,000 pro rata
Are you an experienced Credit Controller who thrives on delivering results, building strong relationships and improving processes? This is a fantastic opportunity to join a forward-thinking organisation at an exciting stage of growth and transformation. In this role, you will play a vital part in managing customer credit, maximising cash collection, and supporting the delivery of excellent customer service across the business. You will also gain exposure to new systems and evolving processes launching in April 2026, offering valuable experience in a dynamic environment. We are looking for someone curious, proactive and confident in challenging the status quo - someone who enjoys solving problems and making a measurable difference.
Key Responsibilities:
- Resolve outstanding account queries directly with customers
- Proactively chase debt via telephone and email, issuing letters before action where required
- Reconcile customer accounts and manage unallocated payments
- Send statements, copy invoices and dunning communications
- Upload invoices to customer portals and produce consolidated invoices when needed
- Carry out credit checks for new and existing customers for approval
- Release held orders within core systems and monitor daily
- Process refunds and prepare legal documentation where necessary
- Maintain accurate Direct Debit mandates and customer records
- Provide team cover and support wider Credit Control activities
- Cash posting, month-end activities and reporting accuracy
- Inbox management and customer correspondence
- Manual credit/debit adjustments and ad-hoc Credit Control tasks
Skills & Experience:
- Proven experience in a similar Credit Control role within a commercial environment
- Strong numerical, analytical and problem-solving abilities
- Confident communicator with excellent telephone and written skills
- High attention to detail with strong organisation and time management
- Ability to prioritise, multitask and work effectively under pressure
- Proficient in Microsoft Office; experience with Oracle and ServiceNow desirable
- Minimum GCSE Mathematics grade 4-6 (or equivalent)
Credit Controller - 6 MFTC in Chertsey employer: Faith Recruitment
Contact Detail:
Faith Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller - 6 MFTC in Chertsey
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance world, especially those who work in credit control. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control. Think about how you’ve resolved account queries or chased debts in the past. We want you to shine and show off your problem-solving skills!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website for the best chance at landing that Credit Controller gig! We’re all about making the process smooth and straightforward, so don’t miss out on this opportunity.
We think you need these skills to ace Credit Controller - 6 MFTC in Chertsey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous roles in credit control and any achievements that show off your problem-solving abilities and attention to detail.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've improved processes or built strong relationships in past positions, and don’t forget to show your enthusiasm for joining our team!
Show Off Your Communication Skills: Since this role involves a lot of customer interaction, make sure your written application showcases your excellent communication skills. Keep it clear, concise, and professional, but let your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Faith Recruitment
✨Know Your Numbers
As a Credit Controller, you'll need to demonstrate your strong numerical skills. Brush up on key financial concepts and be ready to discuss how you've used these in past roles. Prepare examples of how you've resolved account queries or improved cash collection.
✨Showcase Your Communication Skills
This role requires excellent communication, both written and verbal. Practice articulating your thoughts clearly and confidently. Consider role-playing common scenarios, like chasing debt or explaining complex issues to customers, to show you can handle these situations with ease.
✨Be Proactive and Curious
The company is looking for someone who challenges the status quo. Think of instances where you've taken the initiative to improve processes or solve problems. Be prepared to discuss how you approach challenges and what steps you take to ensure a positive outcome.
✨Familiarise Yourself with Relevant Systems
While experience with Oracle and ServiceNow is desirable, showing a willingness to learn new systems can set you apart. Research these tools and be ready to discuss how you adapt to new technologies. Highlight any similar systems you've worked with to demonstrate your tech-savviness.