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- Tasks: Process orders, manage data, and ensure accuracy in customer requests.
- Company: Friendly team in a supportive office environment.
- Benefits: Monday to Friday hours, onsite parking, and a welcoming culture.
- Why this job: Perfect for those who prefer admin tasks over phone calls.
- Qualifications: Attention to detail, good written communication, and team-focused attitude.
- Other info: Great entry-level opportunity with potential for growth.
The predicted salary is between 25396 - 25396 £ per year.
Looking to start or grow your career in a structured, supportive office environment? This is a fantastic opportunity for someone who enjoys organisation, accuracy, and admin-focused work—with minimal phone-based tasks. To be considered you must be available immediately to start!
About the Role
Join a friendly, close-knit team where your primary focus will be processing orders, managing data, and ensuring accuracy across customer requests. This role is suited to someone who prefers behind-the-scenes coordination rather than constant calls.
Key Responsibilities
- Processing and inputting customer orders with a high level of accuracy
- Managing and updating the customer ticket system
- Matching orders, quotations, and customer requirements
- Confirming correct details across orders and deliveries
- Handling online quotations and order administration
- Supporting the team with general administrative tasks
- Assisting with resolving delivery or order queries (primarily via email)
What We’re Looking For
- Strong attention to detail and accuracy
- Good written communication skills
- Previous customer service or admin experience (entry-level candidates welcome!)
- Ability to stay organised in a busy environment
- A proactive and team-focused attitude
What’s in It for You?
- Monday–Friday hours – no weekends!
- Supportive and welcoming team culture
- Onsite parking
- Great opportunity to build experience in a growing company
- Ideal for those seeking a less phone-heavy customer service role
If you’re looking for a role where you can focus on admin, order processing, and accuracy—this could be the perfect fit. Apply now!
Customer Service Administrator in Southampton employer: Faith Recruitment Ltd
Contact Detail:
Faith Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator in Southampton
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone in the company. A personal connection can make all the difference when it comes to landing that Customer Service Administrator role.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and admin tasks. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills effectively.
✨Tip Number 3
Dress the part! Even if it's a temp role, showing up in smart attire can leave a lasting impression. It shows you’re serious about the opportunity and respect the company culture.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the role can keep you fresh in their minds. Plus, it shows your proactive attitude, which is exactly what they’re looking for!
We think you need these skills to ace Customer Service Administrator in Southampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your attention to detail and any relevant admin experience. We want to see how your skills match the role, so don’t be shy about showcasing your organisational abilities!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this Customer Service Administrator role and how you can contribute to our supportive team. Keep it friendly and professional!
Show Off Your Communication Skills: Since this role involves a lot of written communication, make sure your application reflects your good written communication skills. We love clear and concise language, so keep it straightforward and easy to read.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Faith Recruitment Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities like processing orders and managing data. This will help you demonstrate how your skills align with what they’re looking for.
✨Show Off Your Attention to Detail
Since this role requires a strong focus on accuracy, be prepared to discuss examples from your past experiences where you showcased your attention to detail. Whether it’s in previous jobs or even during your studies, having specific examples ready will impress them.
✨Brush Up on Written Communication
As most of the communication will be via email, it’s crucial to highlight your written communication skills. Consider preparing a few sentences about why clear communication is important in customer service and how you’ve applied this in your previous roles.
✨Demonstrate Your Organisational Skills
In a busy environment, staying organised is key. Think of ways you’ve managed multiple tasks or projects effectively. Sharing these strategies will show that you can handle the demands of the role while maintaining accuracy.