Luxury Sales consultant
Holborn
Up to £32,000
Quarterly bonuses
Role Overview:
Our client, a well-established and renowned business, is seeking an experienced Luxury Sales Consultant/Goods Appraiser to join their team. This role involves appraising luxury goods, retail sales, and providing exceptional customer service in a prestigious environment. If you are passionate about high-end goods, this is an excellent opportunity to contribute to busy and respected team.
Benefits Include:
- Competitive salary package.
- Opportunities for career development in the luxury retail sector
- Training to deepen expertise in luxury goods appraisal and sales
- A prestigious work environment in sought-after locations
- Professional development: courses and certification such as JET 1, GIA, specialised training (NPA training and certification)
- Staff discount
- Long service awards (5 & 10 years) extra staff discount and £100/£200 voucher
- Annual Leave - 28 days (incl Bank Holidays) increasing by one day each year of service up to 33 days max.
Key Responsibilities:
- Provide excellent customer service to ensure a superior client experience
- Appraise various luxury items, including jewellery, watches, and handbags
- Facilitate the retail sales of high-end goods such as diamond jewellery, prestigious watches, and luxury handbags
- Respond promptly to customer inquiries via email, telephone, or in-person interactions
- Stay informed about market trends in pawnbroking and luxury goods, and monitor competitor activity
- Promote the organisation locally to enhance brand visibility and customer engagement
- Serve as a Brand Ambassador, ensuring adherence to brand standards and maintaining a polished image
- Achieve sales and appraisal targets set by Senior Management
Experience Required for This Role:
- Previous experience in the luxury or high-end goods sector
- Previous pawnbroker experience
- Proven customer service skills, with the ability to engage with discerning clientele
- Strong numeracy and literacy skills to support accurate appraisals and sales transactions
- Confidence in working towards sales targets and driving performance
- Commercial awareness, with a deep understanding of market trends in luxury goods
Please note this will include some weekend work due to the nature of the business
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Luxury Sales Consultant in London employer: Faith Recruitment Ltd
Our firm is an exceptional employer, offering a supportive work culture that prioritises employee development and growth. Located in a vibrant area, we provide our team with access to ongoing training opportunities and a collaborative environment where your contributions are valued. Join us to be part of a dynamic team dedicated to delivering outstanding legal services while enjoying a fulfilling work-life balance.
