Customer Success Manager
Farnham office based (Must have own transport)
Up to £55,000 DOE + Annual Bonus
Key Responsibilities
- Manage key client accounts and stakeholder relationships.
- Coordinate projects from enquiry through to delivery.
- Organise meetings, events and client communications.
- Maintain CRM records and reporting.
- Work closely with sales, operations and leadership teams.
- Identify and implement process improvements.
About You
- 3+ years' experience in customer success, account management, client services or project coordination.
- Excellent communication and organisational skills.
- Confident managing multiple priorities and stakeholders.
- Experience using CRM systems.
- Proactive, commercially aware and solutions-focused.
What's on Offer
- £40,000-£55,000 salary
- Annual performance bonus
- 25 days holiday plus birthday off
- Pension contribution
- Team events and social activities
- Opportunity to make a genuine impact within a growing business
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Customer Success Manager in Farnham employer: Faith Recruitment Ltd
Our firm is an exceptional employer, offering a supportive work culture that prioritises employee development and growth. Located in a vibrant area, we provide our team with access to ongoing training opportunities and a collaborative environment where your contributions are valued. Join us to be part of a dynamic team dedicated to delivering outstanding legal services while enjoying a fulfilling work-life balance.
