Customer Support Administrator Hersham
26,000 to 28,000
Are you looking to take the next step in your customer support career? Join a thriving and well-established business in Esher where your development truly matters.
We are on the lookout for a proactive and personable Customer Support Administrator to become a key part of a friendly, high-performing team. You will be working from modern offices, supporting valued customers, and playing a vital role in keeping operations running smoothly.
What's in it for you?
- Hybrid working - 2 days from home after probation
- Flexible working options
- 25 days holiday + bank holidays
Responsibilities
You will be the go-to contact for customers, ensuring a seamless experience from order to delivery:
- Manage a portfolio of customer accounts daily
- Process orders and coordinate delivery schedules
- Work closely with the Sales team to support business growth
- Track orders and ensure timely, accurate deliveries
- Build strong, lasting relationships with customers
- Provide product information and updates on orders/contracts
- Handle queries and complaints with confidence and care
- Support internal teams with administrative tasks when needed
Skills required
- At least 1 year of office-based customer service experience
- Strong IT skills - ideally with SAP, Power BI, or advanced Excel
- Confident using the MS Office suite
- Excellent communication and relationship-building skills
- Hybrid working atter probation
- Own transport is essential due to location
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Customer Support Administrator in Esher employer: Faith Recruitment Ltd
Our firm is an exceptional employer, offering a supportive work culture that prioritises employee development and growth. Located in a vibrant area, we provide our team with access to ongoing training opportunities and a collaborative environment where your contributions are valued. Join us to be part of a dynamic team dedicated to delivering outstanding legal services while enjoying a fulfilling work-life balance.
