At a Glance
- Tasks: Design user-centred experiences for complex workflows in a dynamic banking environment.
- Company: Join a leading commercial and investment bank with a focus on innovation.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Diverse and inclusive workplace that values your unique talents.
- Why this job: Make a real impact by shaping user experiences in a vital industry.
- Qualifications: 5+ years of UX/Product Design experience and strong collaboration skills.
The predicted salary is between 80000 - 100000 £ per year.
You will design and deliver user-centred experiences for complex enterprise workflows. You'll work end-to-end—from discovery and qualitative interviews to interaction design, UI, prototyping, and shipped outcomes—partnering with Product Managers, Engineers, and design peers. This is an individual contributor role with no direct reports. You will lead by influence within a cross-functional pod, setting direction and quality while remaining deeply hands-on.
Job Responsibilities
- Own end-to-end user experience design for priority Trade & Working Capital journeys, from problem framing through final UI and post-launch iteration.
- Plan, conduct, and synthesise qualitative research interviews (user/stakeholder interviews, concept evaluations); translate insights into clear design opportunities and requirements.
- Create journey maps and service flows, define information architecture, and design interaction models that reduce complexity for expert users.
- Produce wireframes, high-fidelity designs, and interactive prototypes; iterate quickly based on feedback, usability testing, and data.
- Partner with Engineering to ensure feasible implementation, high-quality execution, and strong UX details (states, errors, empty states, edge cases).
- Contribute to our Trade & Working Capital digital experience vision, roadmap, prioritisation, and planning with PM/Engineering; advocate for user outcomes with evidence.
- Raise quality through critique and design reviews; provide guidance to more junior and/or external designers through feedback and lightweight mentoring.
Required Qualifications, Capabilities, and Skills
- 5+ years of UX/Product Design experience (or equivalent expertise) delivering shipped work on complex products.
- Demonstrated ability to run qualitative interviews and synthesise findings into insights, journey implications, and design direction.
- Strong skills in interaction design, information architecture, and UI craft; able to handle complex, data-heavy enterprise workflows.
- Strong design direction, collaboration and facilitation skills with product and engineering; able to drive alignment and decision‑making in ambiguity.
- Excellent communication and executive-ready storytelling: can present work, rationale, and trade-offs succinctly.
- Technical literacy to design within constraints (component-based UI, platform considerations, integration constraints); able to work effectively with engineers.
Preferred Qualifications, Capabilities, and Skills
- Experience in Trade Finance / Working Capital / Treasury / Payments/ Commercial Banking / Transaction Banking / Consumer Banking or similar regulated enterprise domains.
- Familiarity contributing to or evolving a design system.
- Accessibility and inclusive design advocacy (plus).
- Proficiency in Figma and modern prototyping workflows.
We recognise that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
User Experience Designer, Vice President employer: Fairygodboss
As a leading Commercial & Investment Bank, we pride ourselves on fostering a collaborative and inclusive work culture that empowers our employees to thrive. Our User Experience Designer, Vice President role offers the opportunity to engage in meaningful projects that shape user-centred experiences while benefiting from extensive professional development opportunities and a commitment to diversity. Located in a vibrant city, our team enjoys a dynamic environment that encourages innovation and creativity, making it an excellent place for passionate designers to grow their careers.
StudySmarter Expert Advice🤫
We think this is how you could land User Experience Designer, Vice President
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your portfolio! Make sure it’s up-to-date and highlights your best work. When you get the chance, walk potential employers through your design process and the impact of your projects.
✨Tip Number 3
Prepare for interviews by practising common UX questions and scenarios. Think about how you’d tackle complex workflows and be ready to discuss your design decisions with confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace User Experience Designer, Vice President
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your 5+ years of UX/Product Design experience. We want to see how you've tackled complex products and delivered results. Use specific examples that showcase your skills in interaction design and information architecture.
Be User-Centric:Since this role is all about user-centred design, share your approach to conducting qualitative research interviews. Tell us how you’ve translated insights into actionable design opportunities. We love seeing how you put users at the heart of your work!
Keep It Clear and Concise:When you're presenting your work, make it easy for us to understand your rationale and trade-offs. We appreciate excellent communication skills, so be sure to keep your application clear and to the point. Remember, storytelling is key!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Fairygodboss
✨Know Your User-Centred Design Principles
Make sure you brush up on user-centred design principles before the interview. Be ready to discuss how you've applied these in your past projects, especially in complex enterprise workflows. This will show that you understand the core of what the role entails.
✨Prepare for Qualitative Research Discussions
Since you'll be conducting qualitative interviews, think about your approach to synthesising findings into actionable insights. Prepare examples of how you've done this in the past and be ready to share your thought process during the interview.
✨Showcase Your Prototyping Skills
Familiarise yourself with Figma and modern prototyping workflows. Bring a portfolio that highlights your wireframes, high-fidelity designs, and interactive prototypes. Be prepared to discuss the feedback you received and how you iterated on your designs based on usability testing.
✨Communicate Clearly and Confidently
Practice your storytelling skills! You’ll need to present your work and rationale succinctly. Think about how you can convey complex ideas simply, especially when discussing design direction and trade-offs. Clear communication is key in cross-functional teams.
