At a Glance
- Tasks: Manage vendor licensing, perform audits, and support IT engineers for seamless operations.
- Company: Join a forward-thinking tech company in Huntingdon, UK.
- Benefits: Enjoy competitive pay, flexible working options, and opportunities for professional growth.
- Other info: Dynamic team environment with excellent career advancement potential.
- Why this job: Be at the forefront of tech licensing and make a real difference in IT operations.
- Qualifications: Experience with vendor licensing and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Technical License Administrator role located in Huntingdon, UK. The Licensing Manager will perform system checks, manage access to vendor portals, carry out audits, and support IT engineers in providing licences on the appropriate domain to ensure operational output is not interrupted.
Responsibilities
- Provide Technical License Management Support: experience with Vendor Licensing models, application of licenses to IT systems, and import/export procedures between disconnected IT systems.
- Utilise Service Tooling (e.g., ServiceDesk+, End Point Central, OpMan, ADMan) to identify under- or over-usage of applications and translate this into renewal requirements at renewal points.
- Audit information databases, particularly using Excel.
- Understand license models and how they operate in different environments; apply new licenses at renewal points to maintain service continuity.
- Maintain good relationships with internal and external stakeholders; communicate effectively.
- Produce and update technical documentation to a high standard.
Key Duties
- SD+ Ticket resolutions: Utilize technical expertise to ensure licensing requests raised on SD+ are closed to the satisfaction of the originator.
- Maintenance: Complete and record periodic maintenance of the system using Periodic Preventative Maintenance (PPM).
- Documentation: Maintain and create documentation of system configuration changes and record work in SD+.
Key Competencies
- Communications: Verbal and written, including technical documentation.
- Collaboration: Work with other subject matter experts, users, and resolver groups to ensure efficiency.
- Adaptability and flexibility: Able to change focus under changing situations.
- Technical expertise: Ability to troubleshoot and rectify a variety of issues.
- Attention to detail: High accuracy in written work and tasks.
- Customer service excellence.
- Teamwork: Build effective internal and external relationships.
Qualifications
- Experience with vendor licensing models and license management within IT systems.
- Strong knowledge of service tooling (ServiceDesk+, End Point Central, OpMan, ADMan, etc.).
- Experience with license renewal planning and renewal point calculations.
- Experience auditing databases and data analysis (e.g., Excel).
- Understanding of license models across different environments.
- Ability to apply new licenses at renewal points without impacting service.
- Excellent stakeholder engagement and communication skills.
- Proven ability to produce and maintain technical documentation to a high standard.
- ITIL Foundation or above.
Technical License Administrator / Support employer: Fairygodboss
Leidos is an exceptional employer located in Huntingdon, UK, offering a dynamic work environment that fosters collaboration and innovation. With a strong emphasis on employee growth, we provide comprehensive training and development opportunities, ensuring that our team members can advance their careers while contributing to meaningful projects. Our inclusive culture values diversity and encourages open communication, making it a rewarding place to work for those seeking to make a real impact in the field of technical license management.
StudySmarter Expert Advice🤫
We think this is how you could land Technical License Administrator / Support
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Fairygodboss values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Fairygodboss might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Fairygodboss!
✨Direct Apply to Fairygodboss
Let's not forget to apply directly through the Fairygodboss website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Technical License Administrator / Support
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Fairygodboss.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Fairygodboss. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Fairygodboss
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
