Senior UX Researcher - Customer-Driven Product Insights in London

Senior UX Researcher - Customer-Driven Product Insights in London

London Full-Time 60000 - 80000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Conduct primary research to enhance customer-centric products and services.
  • Company: Join J.P. Morgan, the UK's largest digital wealth manager.
  • Benefits: Competitive salary and opportunities for professional growth.
  • Other info: Collaborative environment with design, product, and marketing teams.
  • Why this job: Make a real impact by driving product development with client insights.
  • Qualifications: Bachelor's degree and experience with various research methodologies.

The predicted salary is between 60000 - 80000 £ per year.

J.P. Morgan Personal Investing is looking for an experienced researcher to join their team in London. This role will focus on enhancing customer-centric products and services as part of the UK's largest digital wealth manager.

You will collaborate closely with design, product, and marketing teams to conduct primary research, ensuring that client insights drive product development.

The ideal candidate has a Bachelor's degree in a related field and experience with various research methodologies.

Senior UX Researcher - Customer-Driven Product Insights in London employer: Fairygodboss

J.P. Morgan Personal Investing is an exceptional employer, offering a dynamic work culture that prioritises collaboration and innovation in the heart of London. Employees benefit from extensive professional development opportunities, a commitment to diversity, and the chance to make a significant impact on customer-driven product insights within the UK's largest digital wealth manager. Join us to be part of a forward-thinking team that values your expertise and fosters meaningful career growth.

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Contact Details:

Fairygodboss Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior UX Researcher - Customer-Driven Product Insights in London

Tip Number 1

Network like a pro! Reach out to current or former employees at J.P. Morgan through LinkedIn. A friendly chat can give us insider info on the company culture and maybe even a referral!

Tip Number 2

Prepare for those interviews by practising common UX research questions. We can even role-play with friends or use online resources to get comfortable discussing our methodologies and past projects.

Tip Number 3

Show off your portfolio! Make sure it highlights your best work in customer-driven insights. We want to demonstrate how our research has directly influenced product development.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure our application gets seen by the right people. Plus, we can tailor our submission to match what they’re looking for.

We think you need these skills to ace Senior UX Researcher - Customer-Driven Product Insights in London

User Experience Research
Customer-Centric Product Development
Collaboration with Design Teams
Collaboration with Product Teams
Collaboration with Marketing Teams
Primary Research Methodologies
Data Analysis

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your experience in UX research and customer-centric methodologies. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about enhancing customer-driven products and how your background makes you a perfect fit for our team at J.P. Morgan.

Showcase Your Research Skills:In your application, include specific examples of research methodologies you've used. We love seeing how you’ve applied these techniques to drive product development and improve user experiences.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with J.P. Morgan!

How to prepare for a job interview at Fairygodboss

Know Your Research Methodologies

Make sure you brush up on various research methodologies before the interview. Be ready to discuss how you've applied these methods in past projects, especially in a customer-centric context. This will show that you understand the importance of client insights in product development.

Showcase Collaboration Skills

Since this role involves working closely with design, product, and marketing teams, prepare examples of how you've successfully collaborated in the past. Highlight specific projects where teamwork led to enhanced customer experiences or product improvements.

Understand J.P. Morgan's Products

Do your homework on J.P. Morgan Personal Investing and their digital wealth management services. Familiarise yourself with their offerings and think about how your research can contribute to enhancing these products. This will demonstrate your genuine interest in the company and its mission.

Prepare Insightful Questions

At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries that reflect your understanding of the role and the company's goals. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.