Global Payments Project Product Controller - Vice President in London

As a VP - Global Payments Project Product Controller within the Product Control team in London, you will lead the delivery of the strategic change initiatives.

You will partner with stakeholders across Finance, Operations, Technology, and the business to execute diverse portfolio of Merchant Services.

• Job responsibilities
• Own end-to-end project/change delivery for Product Control initiatives, partnering with the BAU Product Control team to define scope, requirements, operating model design, implementation planning, UAT/parallel run and substantiation proving, cutover readiness, and post-implementation stabilization and control validation.
• Gather, analyse, and document business requirements; support business and technology teams to translate them into functional specifications and process/control designs.
• Ensure BAU issues, breaks, and control gaps are captured, assessed, and translated into initiative requirements and prioritised enhancements, in partnership with BAU Product Control teams.
• Support the design and/or review of target operating models and process flows, ensuring alignment with regional and global standards and governance.
• Coordinate delivery activities with Business Leads and Project Managers; manage dependencies across functions and regions.
• Drive project governance (including NPA) and execution by managing RAID, escalating issues, and ensuring timely decisions with stakeholders (including Finance project managers).
• Maintain high-quality project documentation (risk assessments, requirements, operating model documents, procedures, signoffs) in the agreed repository.
• Support stakeholder readiness through training, communications, and implementation support where required.
• Maintain alignment to BAU Product Control by ensuring changes are control-safe, auditable, and operationally sustainable; support BAU close/substantiation deliverables as needed, particularly during key delivery milestones.
• Provide coaching and day-to-day oversight for junior team members as applicable.
• Required qualifications, capabilities, and skills
• Strong understanding of Product Control, accounting, and finance control frameworks (close, substantiation, balance sheet/P&L controls) and how to embed them into change delivery.
• Demonstrable experience delivering complex projects through structured business analysis, governance, and lifecycle controls.
• Knowledge of finance and product technology platforms and data flows, including interfaces/feeds into finance environments.
• Strong stakeholder management, influencing, negotiation, and conflict management skills in a matrixed organisation.
• Sound judgment and ability to balance delivery timelines with control integrity and operational risk considerations.
• Clear, concise written and verbal communication skills; strong documentation discipline.
• Inquisitive team player with ability to multi-task across BAU priorities and a change portfolio.
• Preferred qualifications, capabilities, and skills
• Experience delivering finance/Product Control change in global payments and/or broader financial services.
• Exposure to strategic system replacements, operating model transformation, data migration, or process reengineering.
• Professional certifications such as CIMA, ACA, ACCA, etc.
• Experience with SAP GL and financial reporting systems.

We are an equal opportunity employer and place a high value on diversity and inclusion at our company.

We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

Visit our FAQs for more information about requesting an accommodation.

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