At a Glance
- Tasks: Drive reliability and automation for mission-critical banking services.
- Company: Join JPMorgan Chase, a leader in financial services transforming digital banking.
- Benefits: Competitive salary, diverse team, and opportunities for professional growth.
- Other info: Dynamic environment with a focus on innovation and collaboration.
- Why this job: Make a real impact on the future of banking with cutting-edge technology.
- Qualifications: Experience in software engineering and site reliability engineering required.
The predicted salary is between 63000 - 77000 £ per year.
At JPMorgan Chase, we understand that customers seek exceptional value and a seamless experience from a trusted financial institution.
That's why we launched Chase UK to transform digital banking with intuitive and enjoyable customer journeys.
With a strong foundation of trust established by millions of customers in the US, we have been rapidly expanding our presence in the UK and soon across Europe.
We have been building the bank of the future from the ground up, offering you the chance to join us and make a significant impact.
As a Site Reliability Engineer at JPMorgan Chase within the International Consumer Bank, you will play a crucial role in this initiative, dedicated to delivering an outstanding banking experience to our customers.
You will work in a collaborative environment as part of a diverse, inclusive, and geographically distributed team.
We are seeking individuals with a curious mindset and a keen interest in new technology.
Our engineers are naturally solution-oriented and possess an interest in the financial sector and focus on addressing our customer needs.
We work in teams focused on improving the reliability, resilience, observability, and operability of customer-facing digital banking services.
We build automation, define measurable reliability practices, reduce operational friction, and partner with engineering teams to ensure services are designed, delivered, and operated with reliability in mind.
- Job responsibilities
- Drive continuous improvement of reliability, monitoring, and alerting for mission-critical microservices.
- Reduce operational toil through automation by building reliable infrastructure and tooling that expedites feature development.
- Develop meaningful service metrics, user journeys, service-level indicators, service-level objectives, error budgets, dashboards, and actionable alerts.
- Engage with development teams throughout the software lifecycle to design for reliability and scale.
- Design and implement self-healing and resiliency patterns, including graceful degradation, rate limiting, circuit breakers, and failover strategies.
- Partner across engineering, product, and platform teams to promote reliability standards and adoption.
- Execute performance testing and capacity planning to proactively identify and remove bottlenecks.
- Participate in feature planning to ensure metrics, alerting, logging, automation, resiliency, capacity, and performance needs are built in from the start.
- Use approved AI tools to accelerate root-cause analysis, log and trace investigation, runbook drafting, post-incident analysis, test scaffolding, and documentation.
- Continuously develop AI skills relevant to the role, including effective prompting, output validation, automation workflows, and safe usage patterns.
- Drives adoption and governance of approved AI-assisted engineering practices across teams to improve code quality, delivery speed, and operational outcomes (e. g., AI-assisted code review/refactoring, test acceleration, release readiness, incident/root-cause analysis), while establishing measurable validation standards (secure coding, peer review, automated testing) and promoting reuse of proven patterns and automation within the SDLC/TLM toolchain.
- Applies knowledge of tools within the Software Development Life Cycle toolchain, including approved AI-assisted development and automation capabilities, to improve the value realized by automation at scale.
- Required qualifications, capabilities and skills
- Formal training or certification on software engineering concepts and advanced applied experience
- Proven experience as a software engineer, including proficiency in at least one programming language such as Python, Go, or Java.
- Demonstrated experience designing, coding, testing, and delivering software in at least one technology stack.
- Strong debugging and troubleshooting skills across distributed systems.
- Demonstrated experience as a Site Reliability Engineer or Site Reliability Engineer supporting production services.
- Working knowledge of microservice infrastructure components, including service discovery, ingress, networking, and load balancing.
- Experience with Kubernetes.
- Experience with cloud computing services.
- Familiarity with common observability and reliability toolchains such as Grafana, Prometheus, Elasticsearch, Kibana, or Jaeger.
- Ability to use AI-assisted engineering tools responsibly, including validating outputs, understanding failure modes, and applying secure handling of sensitive information.
- Job Responsibilities
- Demonstrated experience leading effective use of enterprise-authorized AI-assisted software development tools within the work environment (e. g., for coding, code review, test acceleration, troubleshooting) with the ability to set team expectations for validating AI outputs for correctness, performance, and security
- Strong understanding of responsible AI use in engineering workflows, including data sensitivity considerations, secure handling of inputs/outputs, and adherence to resiliency and security expectations; experience coaching senior engineers/leads on compliant usage patterns and controls.
- Preferred qualifications, capabilities and skills
- Experience with AWS.
- Experience building internal tooling for reliability, including command-line tools, automation pipelines, operators, or controllers.
- Experience improving developer experience through golden paths, paved roads, templates, or reusable engineering patterns.
- Experience applying AI to operational workflows such as alert enrichment, summarisation, runbook generation, or anomaly triage using approved tools and patterns.
- #ICBCareers #ICBEngineering
ABOUT US
Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors.
Our first-class business in a first-class way approach to serving clients drives everything we do.
We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.
We are an equal opportunity employer and place a high value on diversity and inclusion at our company.
We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.
We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
Our Corporate Technology team relies on smart, driven people like you to develop applications and provide tech support for all our corporate functions across our network.
Your efforts will touch lives all over the financial spectrum and across all our divisions: Global Finance, Corporate Treasury, Risk Management, Human Resources, Compliance, Legal, and within the Corporate Administrative Office.
You'll be part of a team specifically built to meet and exceed our evolving technology needs, as well as our technology controls agenda.
#J-18808-Ljbffr
Lead SRE - Chase UK employer: Fairygodboss
ADP is an exceptional employer that prioritises a hybrid work culture, allowing Business Security Analysts to balance their professional and personal lives effectively. With a strong commitment to employee growth, ADP offers extensive training and development opportunities, fostering a diverse and inclusive environment where every associate can thrive. Located in vibrant cities across the UK, employees benefit from a collaborative atmosphere that encourages innovation and positions security as a key differentiator in the market.
StudySmarter Expert Advice🤫
We think this is how you could land Lead SRE - Chase UK
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Fairygodboss or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Fairygodboss.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Fairygodboss.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Fairygodboss that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Lead SRE - Chase UK
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Fairygodboss.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Fairygodboss and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Fairygodboss
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Fairygodboss uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
