At a Glance
- Tasks: Manage vendor licensing, perform audits, and support IT engineers for seamless operations.
- Company: Join a forward-thinking tech company in Huntingdon, UK.
- Benefits: Enjoy competitive pay, flexible working options, and opportunities for professional growth.
- Other info: Dynamic team environment with excellent career advancement potential.
- Why this job: Be at the forefront of tech licensing and make a real difference in IT operations.
- Qualifications: Experience with vendor licensing and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Overview: Technical License Administrator role located in Huntingdon, UK. The Licensing Manager will perform system checks, manage access to vendor portals, carry out audits, and support IT engineers in providing licences on the appropriate domain to ensure operational output is not interrupted.
Responsibilities:
- Provide Technical License Management Support: experience with Vendor Licensing models, application of licenses to IT systems, and import/export procedures between disconnected IT systems.
- Utilise Service Tooling (e.g., ServiceDesk+, End Point Central, OpMan, ADMan) to identify under- or over-usage of applications and translate this into renewal requirements at renewal points.
- Audit information databases, particularly using Excel.
- Understand license models and how they operate in different environments; apply new licenses at renewal points to maintain service continuity.
- Maintain good relationships with internal and external stakeholders; communicate effectively.
- Produce and update technical documentation to a high standard.
Key Duties:
- SD+ Ticket resolutions: Utilize technical expertise to ensure licensing requests raised on SD+ are closed to the satisfaction of the originator.
- Maintenance: Complete and record periodic maintenance of the system using Periodic Preventative Maintenance (PPM).
- Documentation: Maintain and create documentation of system configuration changes and record work in SD+.
Key Competencies:
- Communications: Verbal and written, including technical documentation.
- Collaboration: Work with other subject matter experts, users, and resolver groups to ensure efficiency.
- Adaptability and flexibility: Able to change focus under changing situations.
- Technical expertise: Ability to troubleshoot and rectify a variety of issues.
- Attention to detail: High accuracy in written work and tasks.
- Customer service excellence.
- Teamwork: Build effective internal and external relationships.
Qualifications:
- Experience with vendor licensing models and license management within IT systems.
- Strong knowledge of service tooling (ServiceDesk+, End Point Central, OpMan, ADMan, etc.).
- Experience with license renewal planning and renewal point calculations.
- Experience auditing databases and data analysis (e.g., Excel).
- Understanding of license models across different environments.
- Ability to apply new licenses at renewal points without impacting service.
- Excellent stakeholder engagement and communication skills.
- Proven ability to produce and maintain technical documentation to a high standard.
- ITIL Foundation or above.
Technical License Administrator / Support in Huntingdon employer: Fairygodboss
Leidos is an exceptional employer located in Huntingdon, UK, offering a dynamic work environment that fosters collaboration and innovation. With a strong commitment to employee growth, we provide comprehensive training opportunities and support for professional development, ensuring that our team members thrive in their roles. Our inclusive culture values diversity and encourages open communication, making it a rewarding place to contribute to meaningful projects while enjoying a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Technical License Administrator / Support in Huntingdon
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to technical licensing and vendor management. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 3
Showcase your skills! Create a portfolio or a presentation that highlights your experience with service tooling and license management. This can really set you apart during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Technical License Administrator / Support in Huntingdon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Technical License Administrator role. Highlight your experience with vendor licensing models and any relevant service tooling you've used. We want to see how your skills match up with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention specific experiences that relate to the job description, especially around license management and stakeholder communication.
Show Off Your Technical Skills:Don’t forget to showcase your technical expertise in your application. Whether it's your knowledge of ServiceDesk+ or your ability to audit databases, we want to know how you can contribute to our success!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Fairygodboss
✨Know Your Licensing Models
Make sure you brush up on different vendor licensing models before the interview. Be ready to discuss how these models apply to IT systems and share any relevant experiences you've had with them.
✨Familiarise Yourself with Service Tooling
Get comfortable with the service tooling mentioned in the job description, like ServiceDesk+ and End Point Central. If possible, practice using these tools or similar ones so you can confidently talk about your experience and how you would use them in the role.
✨Excel is Your Friend
Since auditing databases and data analysis are key parts of the job, make sure you're proficient in Excel. Prepare to discuss any past experiences where you've used Excel for audits or data management, and maybe even bring examples of your work if you can.
✨Communication is Key
This role requires excellent communication skills, so think about how you can demonstrate this during the interview. Prepare examples of how you've effectively communicated with stakeholders in the past, and be ready to showcase your ability to produce high-quality technical documentation.
