At a Glance
- Tasks: Lead transformation of multi-cloud platforms to enhance reliability and customer experience.
- Company: Join J.P. Morgan, a global leader in financial services with a focus on innovation.
- Benefits: Competitive salary, diverse work environment, and opportunities for professional growth.
- Other info: Dynamic team culture with a commitment to diversity and inclusion.
- Why this job: Make a real impact by improving operational efficiency and leveraging AI in delivery.
- Qualifications: Experience in product delivery and strong operational management skills required.
The predicted salary is between 63000 - 77000 £ per year.
As a Product Delivery Manager - Public Cloud SRE within our global SRE and operational excellence organization, you lead the transformation of multi-cloud service platforms to improve reliability, change safety, operational efficiency, and customer experience.
Leverage AI-enabled delivery and operations insights to increase throughput and predictability-accelerating planning, reducing delivery friction, improving decision quality, and shortening time from prioritization to measurable outcomes.
- Job Responsibilities
- Own delivery of the global SRE/Ops transformation roadmap for multi-cloud platforms, converting investment into measurable reliability, efficiency, and customer outcomes.
- Run cross-organization execution governance (cadences, performance reviews, escalation paths) to drive decisions, remove blockers, and ensure follow-through.
- Manage the reliability investment portfolio through delivery-sequencing work, resolving dependencies, and ensuring the highest-impact initiatives land predictably.
- Ensure SLI/SLO implementation is delivered end-to-end (instrumentation, measurement, reporting) with consistent execution and adoption across clouds.
- Ensure service health scorecards and executive reporting are produced consistently with clear trends, drivers, actions, and outcomes.
- Drive incident and problem management execution rigor to reduce severity, frequency, and recurrence (action quality, verification, and closure).
- Deliver systemic remediation outcomes by translating incident/ticket/telemetry insights into funded, executed fixes that remove repeat failure modes and bottlenecks.
- Ensure operational readiness and change safety requirements are executed in delivery workflows, improving release outcomes and reducing change-related incidents.
- Drive delivery of observability improvements (metrics/logs/traces coverage, alert quality, dashboards) that improve signal quality and operational decision-making.
- Deliver measurable automation and toil reduction, increasing self-service and reducing tickets/pages and manual operational work.
Leverage AI to increase delivery efficiency and predictability (faster synthesis of multi-source inputs, risk/dependency visibility, reduced reporting overhead, quicker insights-to-actions) and partner with risk/control teams to support control requirements and evidence, with partial accountability for outcomes.
- Rrequired qualifications, capabilities, and skills
- Equivalent expertise in product delivery or a relevant domain area
- Demonstrated ability to execute operational management and change readiness activities
- Strong understanding of delivery and a proven track record of implementing continuous improvement processes
- Experience in product or platform-wide release management, in addition to deployment processes and strategies
- Preferred qualifications, capabilities, and skills
- Proficient knowledge of the product development life cycle, design, and data analytics
- Deep experience in multi-cloud platforms, infrastructure services, automation, and operational tooling.
- SRE domain expertise: SLIs/SLOs, error budgets, observability, incident/problem management, operational readiness, and reliability analytics.
- Proven transformation leadership across matrixed, global organizations; strong executive communication and stakeholder influence.
ABOUT US
Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors.
Our first-class business in a first-class way approach to serving clients drives everything we do.
We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.
We are an equal opportunity employer and place a high value on diversity and inclusion at our company.
We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.
We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing.
Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
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Product Delivery Manager - Public Cloud SRE in Glasgow employer: Fairygodboss
ADP is an exceptional employer that prioritises a hybrid work culture, allowing Business Security Analysts to balance their professional and personal lives effectively. With a strong commitment to employee growth, ADP offers extensive training and development opportunities, fostering a diverse and inclusive environment where every associate can thrive. Located in vibrant cities across the UK, employees benefit from a collaborative atmosphere that encourages innovation and positions security as a key differentiator in the market.
StudySmarter Expert Advice🤫
We think this is how you could land Product Delivery Manager - Public Cloud SRE in Glasgow
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Fairygodboss or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
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✨Tap into Online Developer Communities
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We think you need these skills to ace Product Delivery Manager - Public Cloud SRE in Glasgow
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Fairygodboss.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Fairygodboss and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Fairygodboss
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Fairygodboss uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
