At a Glance
- Tasks: Install, troubleshoot, and maintain advanced airport security systems.
- Company: Join Leidos, a leader in aviation security solutions.
- Benefits: Competitive salary, diverse work environment, and career growth opportunities.
- Other info: Dynamic role with hands-on experience in a fast-paced environment.
- Why this job: Be part of a team making airports safer with cutting-edge technology.
- Qualifications: Technical school graduate or military training in electronics preferred.
The predicted salary is between 34800 - 43500 £ per year.
Leidos Security & Detection Systems is a leading global provider of high value complex automation and control solutions to airports and the wider aviation sector.
What you will be doing
We are looking for a qualified Site Service Shift Engineer to join our team within our highly successful UK team based at Manchester Airport. Reporting to the Field Services Area Manager, you will support on-site installation, troubleshooting and maintenance of airport security systems at our client site.
Key Responsibilities
- Under limited supervision, perform a wide variety of technical support activities by installing, troubleshooting, maintaining and servicing X-ray and CT based security systems at customer sites.
- Coordinate planning and delivery of preventative maintenance (PM) services for various types of security search equipment.
- Provide installation, calibration, maintenance, testing, troubleshooting and repair of X-ray and CT based security systems.
- Conduct formal and informal training courses for customer personnel on operation and maintenance of systems and equipment.
- Communicate with customers via phone or in person to identify operations or technical problems, respond to complaints and questions until resolved.
- Troubleshoot and diagnose system/equipment interface problems during installations.
- Educate customers on full capabilities of equipment and advise on equipment changes and authorized modifications.
- Maintain Salesforce or similar CRM software, completing admin tasks to required deadlines.
Essential Duties and Responsibilities
- Coordinate planning and delivery of preventative maintenance (PM) services on various types of security search equipment.
- Coordinate and provide support to the customer by installing, calibrating, maintaining, testing, troubleshooting and repairing X-ray and CT based security systems of a highly complex nature.
- Prepare and conduct formal and informal training courses for customer personnel.
- Work with customer via phone or in person to identify operations/technical problems and respond until resolved.
- Diagnose system/equipment interface problems during installations.
- Acquaint customer personnel with full capabilities of equipment and systems for immediate operational requirements.
- Advise customer of all equipment changes and authorized modifications.
- Proficient at Salesforce or similar CRM software, completing admin to required deadlines.
Education and/or Experience
- Graduate of technical school or military training in electronics engineering technology is highly desirable.
- Solid experience working successfully within a site or field service environment within a directly applicable industry.
- Strong technical knowledge of X-ray, CT technologies and company’s products and equipment.
Other Skills and Abilities
- Excellent customer interface, presentation and communication skills both verbal and written.
- Knowledge of complex digital and analog circuitry required, Linux a plus.
- Knowledge of complex mechanical systems, familiarity with test equipment (DVM and oscilloscope) and experience with high voltage and X-ray producing equipment preferred.
- Team player with ability to prioritize and work under pressure in a fast-paced environment with minimal oversight.
- Ability to perform multiple activities simultaneously and independently.
- May be required from time to time to lift heavy weights.
- Previous experience in one or more of the following areas: security and detection systems, aviation, operating in a global environment.
The successful candidate will demonstrate a desire to produce a high standard of work at all times and become a member of a small but successful team.
Location: Based in Stansted, UK, in commuting distance.
Eligibility: To be considered for this role, you must be a UK or EU national, eligible to live and work in the United Kingdom. Relocation is not available for this role.
Equal Opportunity and Diversity
Leidos Security & Detection Systems is committed to Equal Opportunity and Diversity.
Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
Pay Range £34,800.00-£43,500.00
Site Service Engineer (Stansted Airport) in Essex employer: Fairygodboss
Leidos Security & Detection Systems is an exceptional employer, offering a dynamic work environment at Stansted Airport where innovation meets dedication. Employees benefit from comprehensive training opportunities, a strong emphasis on teamwork, and the chance to work with cutting-edge security technologies, all while contributing to the safety of the aviation sector. With a commitment to diversity and equal opportunity, Leidos fosters a culture that values every team member's contributions, making it a rewarding place for professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Site Service Engineer (Stansted Airport) in Essex
✨Tip Number 1
Network like a pro! Reach out to folks in the aviation and security sectors, especially those who work at Leidos or similar companies. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Get hands-on! If you can, try to gain some practical experience with X-ray and CT technologies. Whether it's through internships or volunteering, showing that you can troubleshoot and maintain these systems will make you stand out.
✨Tip Number 3
Prepare for the interview by brushing up on your customer service skills. You'll need to communicate effectively with clients, so practice explaining technical issues in simple terms. We want to see how you handle tricky situations!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in joining our team at Stansted Airport. Let's get you on board!
We think you need these skills to ace Site Service Engineer (Stansted Airport) in Essex
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Site Service Engineer role. Highlight your experience with X-ray and CT technologies, as well as any relevant technical training. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about working in the aviation sector and how your background makes you a great fit for our team. Keep it engaging and personal!
Show Off Your Customer Skills:Since this role involves a lot of customer interaction, make sure to showcase your communication and problem-solving skills in your application. We love candidates who can connect with clients and resolve issues effectively!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Fairygodboss
✨Know Your Tech
Brush up on your knowledge of X-ray and CT technologies. Be ready to discuss how you've installed, maintained, or troubleshot these systems in the past. Showing that you understand the technical aspects will impress the interviewers.
✨Customer Communication is Key
Prepare examples of how you've effectively communicated with customers in previous roles. Think about times when you resolved technical issues or provided training. This will demonstrate your strong customer interface skills.
✨Show Your Problem-Solving Skills
Be ready to share specific instances where you diagnosed and solved complex problems under pressure. Highlight your ability to work independently and manage multiple tasks, as this role requires a proactive approach.
✨Familiarise Yourself with CRM Software
Since you'll be using Salesforce or similar software, it’s a good idea to brush up on your CRM skills. Mention any experience you have with admin tasks and how you’ve used such tools to enhance customer service.
