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For Companies At a Glance
- Tasks: Lead a team, develop leadership skills, and ensure excellent customer service.
- Company: Join Costa Coffee, the Nation's Favourite coffee shop with 50 years of quality experience.
- Benefits: Enjoy free barista-made coffee, employee discounts, and ongoing training.
- Why this job: This role offers real responsibility and a clear path to management in a supportive culture.
- Qualifications: No specific qualifications required; just a passion for coffee and leadership.
- Other info: Position based in The Boulevard Banbridge with free parking available.
The predicted salary is between 24000 - 36000 £ per year.
- The Boulevard, Cascum Road, Banbridge, UK
- Full time, Permanent
Who We Are
Costa Coffee Ireland & Northern Ireland We have 50 years’ experience crafting the finest quality coffee. From revolutionary methods and a commitment to quality to unforgettable successes that have made Costa Coffee the Nation’s Favourite* coffee shop, our story is as unique as our coffee. It all began in 1971 when Sergio and Bruno arrived in London with a burning desire to make great tasting coffee.
Skills and attributes
- Leadership & Coaching
- Organisational & Operational Management
Description
Team Leader / Supervisor – Your Journey Starts Here! ☕
The Role: This is a stepping-stone, not a stopgap. As a Team Leader, you’ll develop essential leadership skills, gain valuable hands‑on experience, and be supported every step of the way. Whether your goal is to run your own store or move into a regional role, we’ll help you get there.
Why Join Us
- A recognised pathway to Store Manager and beyond
- Coaching and development from experienced leaders
- A people‑first culture where your contribution is valued
- Real responsibility and plenty of room to grow
What We Offer
- Complimentary handcrafted coffee on every shift
- Employee discounts across all Costa locations
- Ongoing training and leadership development
- Opportunities to progress into management
- A vibrant, supportive, and people‑focused work culture
Make it Yours
- This role is based in The Boulevard, Banbridge
Apply now and take the next step in your Costa Coffee journey — where your growth truly matters.
Costa Coffee is an Equal Opportunity Employer
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Team Leader employer: Fairways Hotel
Contact Detail:
Fairways Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Familiarise yourself with Costa Coffee's history and values. Understanding their commitment to quality and customer service will help you align your answers during the interview with what they stand for.
✨Tip Number 2
Showcase your leadership skills by preparing examples from your past experiences where you've successfully led a team or managed a project. This will demonstrate your capability to take on the Team Leader role.
✨Tip Number 3
Research the specific location you're applying to, like The Boulevard Banbridge. Knowing about the local customer base and any unique challenges can give you an edge in discussions.
✨Tip Number 4
Prepare questions to ask during the interview that reflect your interest in growth and development within the company. This shows you're serious about your career path and eager to learn.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Team Leader at Costa Coffee. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your leadership experience, customer service skills, and any relevant achievements in the hospitality sector. Use bullet points for clarity and impact.
Write a Strong Cover Letter: In your cover letter, express your passion for coffee and customer service. Mention why you want to work for Costa Coffee specifically and how your values align with their people-first culture.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a leadership role.
How to prepare for a job interview at Fairways Hotel
✨Show Your Passion for Coffee
Make sure to express your enthusiasm for coffee and the Costa Coffee brand during the interview. Share any personal experiences or favourite drinks, as this will demonstrate your genuine interest in the role and the company.
✨Highlight Leadership Experience
As a Team Leader, you'll need to showcase your leadership skills. Prepare examples from previous roles where you successfully led a team, resolved conflicts, or motivated others. This will help the interviewer see your potential in a supervisory position.
✨Emphasise Customer Service Skills
Costa Coffee prides itself on excellent customer service. Be ready to discuss how you've provided outstanding service in the past, handled difficult customers, or created a welcoming environment. This will align with their people-first culture.
✨Ask Insightful Questions
Prepare thoughtful questions about the role, team dynamics, and opportunities for growth within the company. This shows your interest in the position and helps you assess if it's the right fit for you.
