At a Glance
- Tasks: Lead shifts, train staff, and create amazing customer experiences in a bustling coffee shop.
- Company: Costa Coffee, a beloved brand known for its quality and community vibe.
- Benefits: Enjoy free barista-made coffee, discounts, ongoing training, and career progression opportunities.
- Other info: Work in a vibrant environment with free onsite parking at Kennedy Centre.
- Why this job: Join a fun team and make every customer's day better while developing your leadership skills.
- Qualifications: Passion for coffee, leadership skills, and a knack for customer service.
The predicted salary is between 24750 - 30250 £ per year.
Costa Coffee at Kennedy Centre in Belfast is seeking a Team Leader to open and close the store, lead shifts and deliver unbeatable customer experiences.
You will train new staff and help your team maintain high standards in a fast-paced environment.
We offer complimentary barista-made coffee on every shift, employee discounts across locations, ongoing training and real opportunities to progress into management.
This role is based in Kennedy Centre with free onsite parking. #J-18808-Ljbffr
Coffee Shop Team Leader - Drive Great Customer Experiences in Belfast employer: Fairways Hotel
Costa Coffee in Coleraine is an excellent employer, offering a vibrant and supportive work culture where team members can thrive. With flexible scheduling, comprehensive training, and unique perks like free coffee on shift, employees are encouraged to grow and develop their skills while enjoying a friendly atmosphere in a bustling retail park.
StudySmarter Expert Advice🤫
We think this is how you could land Coffee Shop Team Leader - Drive Great Customer Experiences in Belfast
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Fairways Hotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Fairways Hotel
Don't be shy about reaching out to Fairways Hotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Coffee Shop Team Leader - Drive Great Customer Experiences in Belfast
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Fairways Hotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Fairways Hotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
