Pharmacy Standards and Quality Officer - Qualified Pharmacy Technician in Stevenage
Pharmacy Standards and Quality Officer - Qualified Pharmacy Technician

Pharmacy Standards and Quality Officer - Qualified Pharmacy Technician in Stevenage

Stevenage Full-Time 30000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support compliance and quality assurance across pharmacy sites, ensuring safety and regulatory adherence.
  • Company: Fairview Health, a leader in pharmacy governance and quality.
  • Benefits: Competitive salary, career progression, and a chance to influence pharmacy standards.
  • Why this job: Join a dynamic team shaping the future of pharmacy quality and safety.
  • Qualifications: Level 3 Accredited Pharmacy Technician with experience in medicines safety and compliance.
  • Other info: Full-time role with opportunities for growth and leadership exposure.

The predicted salary is between 30000 - 36000 £ per year.

About the Role

Fairview Health is strengthening its central governance infrastructure within the Pharmacy Office. As part of this strategic development, we are establishing a dedicated standards and quality function to support our growing network of pharmacy sites. The Pharmacy Standards and Quality Officer will be a core member of the Pharmacy Office team, working closely with senior leadership and site leads to embed robust governance systems, strengthen incident management frameworks, and drive a sustainable culture of quality and medicines safety across the organisation. This role sits at the centre of organisational oversight - translating regulatory standards into structured, practical systems that support safe, compliant, and inspection-ready pharmacy operations.

Role Purpose

To support the Pharmacy Office in leading compliance, medicines safety, quality assurance, and risk management across all pharmacy sites, ensuring alignment with UK legislation, GPhC standards, and internal governance frameworks. The postholder will act as a central governance resource, supporting site teams, strengthening incident reporting and learning systems, and contributing to continuous improvement across the organisation.

Key Responsibilities

  • Regulatory Compliance & Governance
    • Support the Pharmacy Office in ensuring all sites remain compliant with UK legislation, Human Medicines Regulations, and GPhC standards.
    • Monitor regulatory updates and coordinate structured implementation across the organisation.
    • Contribute to inspection readiness planning and regulatory response coordination.
  • Quality & Medicines Safety
    • Support oversight of medicines safety systems across all pharmacy sites.
    • Monitor and review incident reporting trends, near-miss data, and controlled drug incidents.
    • Assist in root cause analysis and ensure corrective and preventive actions are implemented effectively.
    • Support sites in strengthening incident reporting processes and learning from errors.
    • Promote consistent and structured medicines safety review mechanisms.
  • Audit & Risk Management
    • Develop and maintain structured audit programmes across sites.
    • Conduct internal compliance and governance reviews.
    • Contribute to organisational risk assessments and maintain oversight registers.
    • Identify compliance gaps and support development of risk mitigation action plans.
    • Monitor corrective actions and ensure timely follow-up.
  • Incident Reporting & Learning
    • Support the management and review of incident reporting systems across sites.
    • Assist in preparing incident summaries and governance reports for senior leadership.
    • Contribute to lessons learned documentation and safety improvement initiatives.
    • Encourage a transparent, learning-focused reporting culture.
  • Training, Culture & Engagement
    • Deliver compliance and quality-focused training to pharmacy teams.
    • Provide guidance on regulatory, medicines safety, and governance requirements.
    • Support the development of a strong quality culture across all sites.
    • Engage constructively with senior managers and site leads to influence improvement.
  • Reporting & Documentation
    • Maintain central compliance and governance records within the Pharmacy Office.
    • Produce structured quality and governance reports for leadership review.
    • Support preparation of documentation for inspections, audits, and commissioner engagement.

Qualifications & Experience

  • Essential
    • Level 3 Accredited Pharmacy Technician qualification with current UK registration (where applicable).
    • Demonstrable experience working within medicines safety, quality assurance, or compliance in UK pharmacy practice for a sustained period.
    • Proficiency in quality control and quality auditing processes to ensure adherence to regulatory standards and best practice.
    • Strong understanding of GPhC standards, Human Medicines Regulations, and pharmacy governance frameworks.
    • Experience supporting or contributing to incident review processes and structured risk management.
    • Strong analytical skills with the ability to assess systems, identify gaps, and support evidence-based decision-making.
    • Excellent written and verbal communication skills, with the ability to collaborate effectively with multidisciplinary teams and influence senior managers.
    • High attention to detail and a structured, process-driven approach.
  • Desirable
    • Hospital pharmacy experience.
    • Experience implementing or maintaining quality management systems (QMS).
    • Experience in a quality-oriented role within pharmaceutical or healthcare settings.
    • Familiarity with compliance tracking systems, audit software, or pharmacy governance tools.
    • Knowledge of formal risk management and root cause analysis methodologies.

Working Pattern

Monday to Friday (Full-Time) Based within the Pharmacy Office (Head Office in London). Occasional travel to pharmacy locations. Flexibility required around audit cycles and inspections.

Why Join the Pharmacy Office Team?

  • Be part of a central governance function shaping quality across multiple pharmacy sites.
  • Opportunity to influence organisational standards and operational excellence.
  • Exposure to leadership-level governance initiatives.
  • Clear pathway for progression into senior quality, governance, or compliance roles.

Location: London NW10

Department: Pharmacy Office

Reports To: Superintendent Pharmacist / Head of Pharmacy

Employment Type: Full-Time

Salary: £35,000 – £42,000 (Dependent on experience)

Pharmacy Standards and Quality Officer - Qualified Pharmacy Technician in Stevenage employer: FAIRVIEW HEALTH LIMITED

Fairview Health is an exceptional employer, offering a dynamic work environment where you can play a pivotal role in enhancing pharmacy standards and quality across a network of sites. With a strong focus on employee growth, you will have the opportunity to influence governance initiatives and develop your career within a supportive team culture that prioritises compliance, safety, and continuous improvement. Located in London, our Pharmacy Office provides a collaborative atmosphere that encourages innovation and professional development, making it an ideal place for passionate pharmacy professionals.
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Contact Detail:

FAIRVIEW HEALTH LIMITED Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Pharmacy Standards and Quality Officer - Qualified Pharmacy Technician in Stevenage

✨Tip Number 1

Network like a pro! Reach out to current employees at Fairview Health on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Pharmacy Standards and Quality Officer role.

✨Tip Number 2

Prepare for the interview by brushing up on your knowledge of GPhC standards and UK legislation. We want you to be able to discuss how you can contribute to compliance and quality assurance in a meaningful way.

✨Tip Number 3

Showcase your analytical skills during the interview. Be ready to discuss specific examples where you've identified compliance gaps or contributed to risk management in your previous roles. This will help us see your problem-solving abilities in action!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team at Fairview Health.

We think you need these skills to ace Pharmacy Standards and Quality Officer - Qualified Pharmacy Technician in Stevenage

Regulatory Compliance
Quality Assurance
Incident Management
Risk Management
Root Cause Analysis
Analytical Skills
Communication Skills
Attention to Detail
Quality Control
Audit Processes
Training Delivery
Pharmacy Governance
Collaboration
Continuous Improvement
Compliance Tracking

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Pharmacy Standards and Quality Officer role. Highlight your experience in compliance, medicines safety, and quality assurance, as these are key aspects of the job. We want to see how your skills align with what we're looking for!

Showcase Your Experience: When detailing your work history, focus on specific examples that demonstrate your proficiency in regulatory compliance and governance. Use metrics where possible to show your impact, like improvements in incident reporting or audit outcomes. This helps us see the value you can bring to our team.

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it's relevant to the role. We appreciate a well-structured application that makes it easy for us to understand your qualifications and experiences.

Apply Through Our Website: We encourage you to submit your application directly through our website. This ensures that your application is received promptly and allows us to process it efficiently. Plus, it’s the best way to stay updated on your application status!

How to prepare for a job interview at FAIRVIEW HEALTH LIMITED

✨Know Your Regulations

Familiarise yourself with UK legislation, GPhC standards, and Human Medicines Regulations. Being able to discuss these confidently will show that you understand the compliance landscape and can contribute effectively to the Pharmacy Office.

✨Showcase Your Experience

Prepare specific examples from your past roles where you've successfully implemented quality assurance processes or managed incident reporting. This will demonstrate your practical experience and how it aligns with the responsibilities of the Pharmacy Standards and Quality Officer.

✨Emphasise Team Collaboration

Highlight your ability to work with multidisciplinary teams and influence senior managers. Share instances where you've engaged with site leads or contributed to a culture of learning and safety, as this role requires strong collaboration across various pharmacy sites.

✨Prepare for Scenario Questions

Anticipate questions about how you would handle specific incidents or compliance challenges. Think through your approach to root cause analysis and risk management, as well as how you would promote a transparent reporting culture within the organisation.

Pharmacy Standards and Quality Officer - Qualified Pharmacy Technician in Stevenage
FAIRVIEW HEALTH LIMITED
Location: Stevenage
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