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For Companies At a Glance
- Tasks: Support compliance and quality assurance across pharmacy sites, ensuring safety and regulatory adherence.
- Company: Fairview Health, a leader in pharmacy governance and quality.
- Benefits: Competitive salary, career progression, and the chance to influence pharmacy standards.
- Why this job: Join a dynamic team shaping quality and safety in pharmacy operations.
- Qualifications: Level 3 Accredited Pharmacy Technician with experience in medicines safety and compliance.
- Other info: Full-time role with opportunities for growth and leadership exposure.
The predicted salary is between 29000 - 35000 £ per year.
About the Role
Fairview Health is strengthening its central governance infrastructure within the Pharmacy Office. As part of this strategic development, we are establishing a dedicated standards and quality function to support our growing network of pharmacy sites. The Pharmacy Standards and Quality Officer will be a core member of the Pharmacy Office team, working closely with senior leadership and site leads to embed robust governance systems, strengthen incident management frameworks, and drive a sustainable culture of quality and medicines safety across the organisation. This role sits at the centre of organisational oversight - translating regulatory standards into structured, practical systems that support safe, compliant, and inspection-ready pharmacy operations.
Role Purpose
To support the Pharmacy Office in leading compliance, medicines safety, quality assurance, and risk management across all pharmacy sites, ensuring alignment with UK legislation, GPhC standards, and internal governance frameworks. The postholder will act as a central governance resource, supporting site teams, strengthening incident reporting and learning systems, and contributing to continuous improvement across the organisation.
Key Responsibilities
- Regulatory Compliance & Governance
- Support the Pharmacy Office in ensuring all sites remain compliant with UK legislation, Human Medicines Regulations, and GPhC standards.
- Monitor regulatory updates and coordinate structured implementation across the organisation.
- Contribute to inspection readiness planning and regulatory response coordination.
- Quality & Medicines Safety
- Support oversight of medicines safety systems across all pharmacy sites.
- Monitor and review incident reporting trends, near-miss data, and controlled drug incidents.
- Assist in root cause analysis and ensure corrective and preventive actions are implemented effectively.
- Support sites in strengthening incident reporting processes and learning from errors.
- Promote consistent and structured medicines safety review mechanisms.
- Audit & Risk Management
- Develop and maintain structured audit programmes across sites.
- Conduct internal compliance and governance reviews.
- Contribute to organisational risk assessments and maintain oversight registers.
- Identify compliance gaps and support development of risk mitigation action plans.
- Monitor corrective actions and ensure timely follow-up.
- Incident Reporting & Learning
- Support the management and review of incident reporting systems across sites.
- Assist in preparing incident summaries and governance reports for senior leadership.
- Contribute to lessons learned documentation and safety improvement initiatives.
- Encourage a transparent, learning-focused reporting culture.
- Training, Culture & Engagement
- Deliver compliance and quality-focused training to pharmacy teams.
- Provide guidance on regulatory, medicines safety, and governance requirements.
- Support the development of a strong quality culture across all sites.
- Engage constructively with senior managers and site leads to influence improvement.
- Reporting & Documentation
- Maintain central compliance and governance records within the Pharmacy Office.
- Produce structured quality and governance reports for leadership review.
- Support preparation of documentation for inspections, audits, and commissioner engagement.
Qualifications & Experience
- Essential
- Level 3 Accredited Pharmacy Technician qualification with current UK registration (where applicable).
- Demonstrable experience working within medicines safety, quality assurance, or compliance in UK pharmacy practice for a sustained period.
- Proficiency in quality control and quality auditing processes to ensure adherence to regulatory standards and best practice.
- Strong understanding of GPhC standards, Human Medicines Regulations, and pharmacy governance frameworks.
- Experience supporting or contributing to incident review processes and structured risk management.
- Strong analytical skills with the ability to assess systems, identify gaps, and support evidence-based decision-making.
- Excellent written and verbal communication skills, with the ability to collaborate effectively with multidisciplinary teams and influence senior managers.
- High attention to detail and a structured, process-driven approach.
- Desirable
- Hospital pharmacy experience.
- Experience implementing or maintaining quality management systems (QMS).
- Experience in a quality-oriented role within pharmaceutical or healthcare settings.
- Familiarity with compliance tracking systems, audit software, or pharmacy governance tools.
- Knowledge of formal risk management and root cause analysis methodologies.
Working Pattern
Monday to Friday (Full-Time) Based within the Pharmacy Office (Head Office in London). Occasional travel to pharmacy locations. Flexibility required around audit cycles and inspections.
Why Join the Pharmacy Office Team?
- Be part of a central governance function shaping quality across multiple pharmacy sites.
- Opportunity to influence organisational standards and operational excellence.
- Exposure to leadership-level governance initiatives.
- Clear pathway for progression into senior quality, governance, or compliance roles.
Location: London NW10
Department: Pharmacy Office
Reports To: Superintendent Pharmacist / Head of Pharmacy
Employment Type: Full-Time
Salary: £35,000 – £42,000 (Dependent on experience)
Pharmacy Standards and Quality Officer - Qualified Pharmacy Technician employer: FAIRVIEW HEALTH LIMITED
Contact Detail:
FAIRVIEW HEALTH LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pharmacy Standards and Quality Officer - Qualified Pharmacy Technician
✨Tip Number 1
Network like a pro! Reach out to professionals in the pharmacy field on LinkedIn or at industry events. We can’t stress enough how important it is to make connections that could lead to job opportunities.
✨Tip Number 2
Prepare for interviews by researching the company and its values. We want you to show how your skills align with their mission, especially in compliance and quality assurance. Tailor your responses to highlight your relevant experience!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors. We suggest focusing on common questions related to regulatory compliance and incident management to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Pharmacy Standards and Quality Officer - Qualified Pharmacy Technician
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in medicines safety and quality assurance. We want to see how your skills align with the role of Pharmacy Standards and Quality Officer, so don’t hold back!
Showcase Your Compliance Knowledge: Since this role is all about regulatory compliance and governance, be sure to mention any relevant experience you have with GPhC standards or UK legislation. We love seeing candidates who understand the ins and outs of pharmacy regulations.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to describe your achievements and experiences. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at FAIRVIEW HEALTH LIMITED
✨Know Your Regulations
Familiarise yourself with UK legislation, GPhC standards, and Human Medicines Regulations. Being able to discuss these confidently will show that you understand the core responsibilities of the Pharmacy Standards and Quality Officer role.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your experience in quality assurance, compliance, and incident management. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Emphasise Team Collaboration
Highlight your ability to work with multidisciplinary teams and influence senior managers. Share instances where you've successfully collaborated to improve processes or outcomes, as this role requires strong teamwork.
✨Prepare for Scenario Questions
Anticipate questions about how you would handle specific incidents or compliance challenges. Think through potential scenarios related to medicines safety and governance, and be ready to discuss your approach to problem-solving and risk management.