Job Role
This is an exciting proposition to join a growing organisation who offer excellent opportunities to progress your career. Support for future development will be keenly provided to enable the successful applicant to further their knowledge and ability in the role.
Responsibilities
- Providing all aspects of administrative support to ensure smooth running of the services provided to clients and advisers
- Annual Review preparation
- Dealing with clients both on the telephone and face to face
- Liaising with advisers and other colleagues across the business
- Processing new business applications to providers
- Keeping track of new business applications to ensure they go through smoothly, chasing providers when required
- Managing and maintaining a precise record of pipeline and submitted business to be able to update clients and Advisers accordingly
Skills and Qualifications
- Be able to prioritise and manage own workload
- Work well on your own and as part of a team
- High level of accuracy and attention to detail
- Good communication skills both written and verbal
- Excellent telephone manner
- Proficient in using Office 365
- Previous experience in a similar role desirable
- Financial Services background desirable
Benefits
- Company pension scheme
- Death in service
- 25 days plus bank holidays, increasing to 30 days with length of service.
- Flexible Benefits
- Access to an electric vehicle scheme (subject to scheme rules)
- Market leading family friendly policies
- Option to purchase additional holiday
- Cycle to work scheme
Equal Opportunities
Fairstone is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
Administrator in Cardiff employer: Fairstone Group
Join a dynamic and supportive team as an Administrator in a thriving financial services environment, where your contributions directly impact client satisfaction and operational efficiency. With a strong emphasis on employee growth, we offer comprehensive development opportunities, flexible benefits, and a generous leave policy that rewards your commitment over time. Our inclusive work culture fosters collaboration and innovation, making it an ideal place for those seeking meaningful and rewarding employment.
