At a Glance
- Tasks: Support Senior Regional Managers with administrative, operational, and analytical tasks in affordable housing.
- Company: Join Fairstead, a purpose-driven real estate firm focused on building affordable communities.
- Benefits: Enjoy generous PTO, 401(k) matching, and various employee discounts.
- Other info: Diverse and inclusive workplace with opportunities for professional development.
- Why this job: Make a real impact in affordable housing while growing your career in a supportive environment.
- Qualifications: 1-3 years in property management; knowledge of affordable housing programs preferred.
The predicted salary is between 35000 - 42000 £ per year.
Fairstead is a purpose-driven real estate firm dedicated to building affordable communities across the country.
Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns and manages a portfolio of more than 30,000 apartments, including pipeline, across 28 states.
As an integrated owner, operator, and innovator, Fairstead brings development, construction, and property management under one unified platform to deliver high-quality affordable housing that serves our residents at scale.
At Fairstead, we believe affordable housing should be thoughtfully designed, professionally managed, and responsibly operated.
We seek to create and preserve housing that serves residents while delivering long-term value to communities, partners, and stakeholders.
Fairstead challenges industry norms through our tech-forward, entrepreneurial approach to affordable housing.
In addition to core real estate capabilities, we operate innovative service lines designed to improve resident outcomes, strengthen communities, and drive operational efficiency.
We embrace digital transformation, data-driven decision-making, and emerging technologies, including AI, to build scalable systems that support sustainable growth, grounded in a culture of entrepreneurship, innovation, partnership, dedication, and integrity.
The Portfolio Support Manager provides high-level administrative, operational, and analytical support to Senior Regional Managers and their team of Regional Managers within a multi-state affordable housing portfolio.
This role is designed to reduce administrative burden, enhance operational efficiency, and support critical initiatives across the portfolio.
This role reports directly to the Senior Regional Manager offers a unique opportunity to join our leadership team with room for professional development and growth within the affordable housing industry.
The ideal candidate brings 1 to 3 years of experience in property management; with preference given to ones with Affordable housing experience, strong organizational and analytical skills, and a working knowledge of compliance, financial reporting, and property operations within affordable housing.
Responsibilities
- Provide ongoing administrative support to assigned Senior Regional Managers and regional teams.
- Support documentation and coordination for capital projects and large-scale renovations.
- Assist with budget preparation, tracking, and budget variance reporting.
- Collaborate with property leadership and accounting teams to ensure accurate financials, including timely support for accounts payable and receivable processes
- Collect, review, and analyze historical income and expense data for properties.
- Prepare accurate and timely weekly, monthly, and quarterly property performance reports.
- Assist with due diligence for property acquisitions
- Prepare presentations, reports, and other materials as needed.
- Maintain organized records and documentation for the portfolio.
- Identify trends, variances, and performance drivers; elevate insights to leadership.
- Partner with Regional Managers to ensure consistent and accurate reporting.
- Gather and analyze market data, including rent comparables and local trends using internal and third-party sources.
- Interface with internal stakeholders (and external partners as needed) to support understanding of asset performance and unique property characteristics.
- Support internal projects and portfolio-wide initiatives.
- Assist with rollout of new programs, processes, and operational improvements.
- Perform additional duties as assigned to support portfolio operations and evolving business needs
- Coordinate and manage travel arrangements, including flights, hotels, and transportation.
- Prepare, submit, expense reports accurately and timely.
Benefits
- Generous employer contribution for
- Employer Paid Vision Plans.
- Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%.
- 12+ paid Holidays.
- 15 days of PTO.
- 7 Sick days.
- Employer Paid Life Insurance.
- Flexible Spending Account.
- Nationwide Pet Insurance.
- Disability Insurance.
- Laser Correction Discount.
- Employee Discounts on appliances, apparel, and more.
Qualifications
- 1 – 3 years of experience in property management. Working knowledge of Affordable programs such as LIHTC, HUD, and Section 8 are highly encouraged.
- High School Diploma or GED required
- Proficiency in property management systems (e. g., Yardi, Real Page), with the ability to navigate, extract, and analyze operational and financial data
- Project coordination or project management experience
- Strong proficiency in Microsoft Office Suite, especially Excel
- Proven ability to analyze data and produce clear, actionable reports
- Adaptable and agile, with the ability to quickly step into new environments and contribute effectively
- Excellent organizational, time management, and multitasking skills
- High attention to detail and accuracy
- Strong written and verbal communication skills
- Travel: Approximately 10-15%
Diversity in backgrounds and experiences is key to Fairstead’s success.
Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve.
Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks.
For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at https://fairstead. com/privacy-policy/
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Portfolio Support Manager employer: Fairstead
Fairstead is an exceptional employer that prioritises purpose-driven work in the affordable housing sector, offering a dynamic and innovative work culture. With generous benefits including comprehensive medical insurance, a robust 401(k) plan, and ample paid time off, employees are supported in both their professional and personal lives. The company fosters growth through continuous training and development opportunities, making it an ideal place for those looking to make a meaningful impact while advancing their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Portfolio Support Manager
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Fairstead.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Fairstead? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Fairstead's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Portfolio Support Manager
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Portfolio Support Manager role at Fairstead, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Fairstead
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Fairstead operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Fairstead. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Fairstead.
